- Aspire bookkeeping and payroll servicesBookkeeperE-COMMERCEAugust 2022 - Today (2 years and 11 months)Birmingham, United Kingdom• Reconcile and post all petty cash and expense claims. • Quarterly VAT returns with different schemes. • Reconcile supplier statements Reconcile all payments weekly with bank statement. • Dealing with HMRC regarding VAT related inquiries. • Ensuring invoices are paid withing the agreed credit terms. • Managing the absence recording system (holidays, sickness, absence etc.) • Conduct Bank reconciliations of all accounts to ensure their accuracy. • Processing P45, starter checklist and P60 information. • Dealing with TAX, NI, PAYE, SSP, SPP and SMP, RTI submissions, Pension Schemes using Sage 50 Payroll • Resolving account payable and receivable issues or queries. • Purchase and sales ledger control with reconciliations and credit control activities. • Dealing with different Nominal Codes, Chart of Accounts and Tax Codes. • Ensuring all invoices processed for payment have email approvals attached to them. • Dealing with MTD on different software’s including Sage 50. • Processing weekly payroll for clients, including the calculation and deduction of commission.
- National bank of EgyptSenior operational bankingBANKING & INSURANCEOctober 2017 - June 2022 (4 years and 8 months)Cairo, Egypt• Assisted in resolving customer problems face to face and by telephony on CRM beyond the supervisory level in all operational areas with 19 staff members to reach customer satisfaction.• Resolved issues regarding customer accounts.• Prepared daily banking operations and transactions such as issuing certified checks, processing international money transfers, collecting checks, cash deposits and withdrawals. • Analysed customer needs and provided solutions based on aligned with their specific needs. • Handled settlement operations including closing cash orders, handled adjustments, checked reimbursements filing claims, processed of general ledger entries, in-depth research, and balancing of financial transactions to the database. • Conducted settlements cash returned unsuccessful transaction of deposit or withdrawal by average 3500 or more transactions per day by reconciliation. • Produced daily six balancing reports to upper management. (280 & 285 reports, balance sheet, Complains report, etc.) • Preparing monthly balance sheet, annual budget, and other financial statements, including the interim financial report. • Ensured replenishing and balancing the cash at ATMs was in line with policies and procedures
- Master of ScienceUlster UniversityMSc International Business with Data analysis
- Master of BusinessArab Academy for Science and Technology (AAST)Master of Business administration (MBA)
- BSc ( Bachelor's with honours) of Commerce and business administrationHelwan UniversityBSc ( Bachelor's with honours) of Commerce and business administration
- Investment Foundation Program CertificateCFA InstituteInvestment Foundation Program Certificate
- (GCSE – A Levels)El Maaref Private Language School2011(GCSE – A Levels)