Skill set (9)
Patrick in a few words
A highly experienced & business-led contract Senior Technical Business Analyst with a very successful background in the pharmaceutical, financial, retail, ecommerce, legal, FMCG, insurance, energy, publishing & FTSE-250 corporate sectors.
Collaborative approach to successful transformational leadership, engaging with business stakeholders at CxO level, clients & 3rd parties, gathering requirements, defining solutions and revenue and yield analysis and risk.
PRINCE2 Practitioner Accredited, ITILv3 & Agile trained, with strong experience of best practice methods.
Accomplished in the translation of business processes & needs into tangible programme deliverables.
Solid track record of improving business processes and devising multi-channel secure solutions that answer business needs and consolidate workflows, acting as a catalyst to business change and future expansion.
Experience of driving change such as business digitalisation, web and mobile developments, cloud ERP service introduction and transition, secure technology introduction, Agile development introduction, project governance, reporting & on-budget project delivery, integration solutions, KPI reporting & on-budget project delivery, integration solutions, e-payments
Experience
- Direct Line GroupSENIOR BUSINESS DATA ANALYSTMarch 2022 - March 2023 (1 year)Responsible for Senior Business Data Analysis within the Direct Line Group Data Enabling Tribe•Senior Business Analyst on the Data Wrangling, Data Sandpit and Observability Tool projects.•Led analysis for the improvement of the Data Analysis Program data wrangling services.•Identification of functional and non-functional requirements on the Data Sandpit and Observability Tool projects.•Client-facing leadership, managing senior stakeholders to director level, presentation of analysed options.•Application UX analysis and specification of user cases and stories for Web and Cloud applications.•Analysis of data requirements, analysis and sign-off of risks and required risk mitigations.•Management of daily stand ups and whiteboard workshops with analysts and technical architects, IT Security, Global Compliance & Regulation and other Patient Safety, Compliance, Legal and IT functions.•Management of product backlogs, planning and documentation using JIRA and Confluence tools. Key achievements, projects & business outcomes include:•Lead analyst on the analysis of the Data Wrangling project for process and data content improvement within an AWS, Redshift, Domino, Lambda and Tableau architecture.•Led and developed the first phase of user interviews and questionnaires. Scheduled multiple interviews and workshops with all stakeholders across the existing services. Interviewed and coordinated trans cription service.•Presentation of findings for user review and acceptance using online team sharing tools.•Created use cases, user stories and acceptance criteria. Delivery of solution specifications.•Highlighted for the team better collaboration methods for adoption of Agile methods and improved use of Confluence and Jira.•Led multiple reviews to ensure the completion of the requirements and user stories on time and to budget.•Developed final analysis report with recommendations for the proposed suppliers to develop the final IT solutions.
- NHS DIGITALSENIOR BUSINESS ANALYSTMarch 2021 - February 2022 (11 months)Responsible for Senior Business Analysis within the Urgent Emergency Care NHS Digital team•Senior Business Analyst on the 111 Post Event Messaging project.•Led analysis for the improvement of the 111 to GP messaging services.•Identification of functional and non-functional requirements on the PEM project.•Client-facing leadership, managing senior stakeholders to director level, presentation of analysed options.•Application UX analysis and specification of user cases and stories for Web and Cloud applications.•Analysis of data requirements, analysis and sign-off of risks and required risk mitigations.•Management of daily stand ups with analysts and technical architects, IT Security, Global Compliance & Regulation and other Patient Safety, Compliance, Legal and IT functions.•Management of product backlogs, planning and documentation using JIRA and Confluence tools. Key achievements, projects & business outcomes include:•Lead analyst on the analysis of the 111 Post Event Messaging project for process and data content improvement.•Led and developed the first phase of user interviews and questionnaires. Scheduled multiple interviews with all stakeholders across the existing services. Interviewed and coordinated transcription service.•Presentation of findings for user review and acceptance using online team sharing tools.•Led the development of AS IS business workflows. Analysed BPMN workflows to highlight areas of inefficiency.•Created API specifications, use cases, message specifications using the FHIR messaging standards. Delivery of integration solution specifications.•Creation of data mapping documentation, used for data transformation (XSLT), user stories and acceptance criteria.•Led key initiatives to help the Integration team to adopt Agile methods and use Confluence and Jira more extensively.•Led multiple reviews to ensure the completion of the PEM specification on time and to budget.•Developed final analysis report with recommendations for progression by GP suppliers to develop the final IT solutions.
- AstraZenecaSENIOR BUSINESS ANALYSTJune 2020 - December 2020 (6 months)Responsible for Senior Business Analysis within the Patient Safety and AZD1222 Vaccine team•Senior Business Analyst for integration on the Global AstraZeneca Patient Safety and Vaccine projects.•Led Global analysis integration and web workshops for the identification of functional and non-functional requirements on the Global Patient Safety project. Covered the European, Asian and US markets.•Client-facing leadership, managing senior stakeholders to director level, presentation of analysed options.•Application UX analysis and specification of user cases and stories for Web and Cloud applications.•Analysis of global data requirements, analysis and sign-off of risks and required risk mitigations.•Management of daily stand ups with 3 rd party analysts and developers, IT Security, Global Compliance & Regulation and other Patient Safety, Compliance, Legal and IT functions.•Management of product backlogs and testing using JIRA and Confluence tools.•Conducted intensive UA testing to eliminate system and integration defects to ensure customer sign-off and implementation. Key achievements, projects & business outcomes include:•Lead analyst on the analysis of the Adverse Events, Medical Information Requests and Product Quality Complaints•Created MuleSoft API specifications, use cases, message specifications using the pharma FHIR and SGM messaging standards. Delivery of integration solutions including a custom solution for Japan within very tight timescales.•Creation of data mapping documentation, used for data transformation (XSLT), user stories and acceptance criteria.•Turned around the failing AE, MIR and PQC Global Case Management integrations and product data configuration project, providing the injection of business systems analysis to resolve issues and then advising Project Manager on best integration and data sourcing approach.•Resolved the further vaccine phase analysis issues for global configuration and development of UK, EMEA, and APAC solutions.•Resolution of many development defects ensuring that solution delivery was to quality standards.•Advised on best security practices for web form and integration development.
Recommendations
Education
- Bachelor of ScienceBristol University2020BSc (Hons) Geography & Geology