Natalia Vigo

Providing end-to-end project management, process optimization, and technical/functional support across engineering, IT, and business operations. Specialized in bridging business needs with technical solutions, coordinating multidisciplinary teams, and delivering structured, scalable project outcomes.

I provide comprehensive global technical support from the technical department, working closely with sales teams to design, scale, and implement tailored solutions for clients. My responsibilities span the entire project lifecycle, from initial concept to delivery and beyond, ensuring quality, efficiency, and client satisfaction.

Key Responsibilities:

- Project Design and Execution: Identify customer needs and create customized technical solutions, including calculations, design, and system planning for turn-key projects.

- Project Management: Define project scope, develop detailed plans, and oversee execution to ensure projects are delivered on time, within scope, and on budget.

- Stakeholder Management: Serve as the primary liaison between clients, internal teams, and third-party vendors, building strong relationships and ensuring alignment on project goals.

- Quality Assurance and Problem-Solving: Investigate root causes of quality issues, implement corrective actions, and establish preventive measures to safeguard customer satisfaction.

- FAT & SAT Oversight: Lead Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT), ensuring seamless implementation and adherence to client specifications.

Achievements:

- Successfully managed multiple global projects, aligning diverse resources and stakeholders to achieve results beyond client expectations.

- Improved operational efficiency by identifying and addressing process deficiencies, reducing incident rates, and enhancing solution reliability.

- Developed action plans that resolved recurring quality issues, safeguarding the company’s reputation for excellence.

- With a hands-on approach and dedication to quality, I consistently ensure that solutions align with customer manufacturing processes and exceed performance expectations.

Working on the development and qualification of a new technology built with a supplier based on artificial intelligence (AI) in order to authomize part of the industrial process and developing systems to implant continues improvement and achieve optimal efficiency when it is implanted at the productive lines

Process Capability Engineer Packaging - Luxury (Mar 2019 – Jul 2020)

Optimising efficiency on cartoner machines (folding box) - developing systems to achieve highest efficiency based on continues improvement culture: mechanical improvements, maintenance, design improvement, trainings, monitoring wastes,.. among others to achieve an "in-control" process.

Process Engineer - Start-up Citrus - Luxury (Jan 2018 – Mar 2019)

Execution of the production transfer of productive lines based on UK and products based on USA to BCN.

Guarantee performance, training, implementation of know how and methodologies, train different teams, massive products industrializations, productive procedures standardisation, etc..

. 20% reduction in manufacturing costs through automation

• 10% increase in OEE over 3 months

• Transfer of factory and production between US&Europe

• Launch of new products and startup factory