Skill set (17)
Industry fields of expertise
Mustafa in a few words
Senior management personnel with a total of over 22 years of experience in Software Project and Program management, Software development & implementation, IT & systems operation for Banking, Electronic Payment, FinTech, Financial Trading, ERP, Telecom Systems. Adept at Payment Systems, Payment Middleware, Payment Hub Architecture, and Design, Payment System Project Management. Exploring challenging assignments with a reputed organization.
Experience
- TiqmoDirector of Project Management Office (PMO)September 2023 - Today (1 year and 9 months)New Cairo City, Cairo Governorate, Egypt• Tiqmo is a regional super mobile wallet and prepaid card app across GCC, Egypt, and Sudan. My responsibility is to manage the Tiqmo license project with the Central Bank of Egypt and Bank Misr.• Creating and maintaining the project plan and timeline according to the objectives of the Group's Top management.• Defining the project milestones and updating the tracker.• Developing the project office strategy and aligning with the group PMO. Achievements:• Set up the PMO office for Tiqmo Egypt and align with the Group PMO directions and objectives.• Standardize the project's reporting, change requests, and quality control.• Tracker reports and meetings with the top management of the Group decision-makers.
- TiqmoDirector of Business DevelopmentApril 2021 - Today (4 years and 2 months)Khartoum, Sudan• Tiqmo is a regional super mobile wallet app across GCC, Egypt, and Sudan. My responsibility is to set up the business models, business use cases, and business relationships with the local authorities, regulators, and operators for Financial Mobile Services in Sudan.• Creating and maintaining the Business Analysis and Market research for Tiqmo Sudan version.• Develop the new business and services for Tiqmo Sudan version and find the best opportunities in the market.• Developing the product specification and features.• Defining the Agent mobile money network requirement, policies, and daily operations procedures.• Developing the Tiqmo's Financial Mobile Services compliance and Agents processes and procedures. Achievements:• First Financial Institution Preliminary Approval and license for a private company from the Central Bank.• Obtaining the license and approval of Mobile Wallet Operator from the Central Bank.• Contracting with one of the biggest banks in Sudan to be the custodian bank for Tiqmo Sudan.• Creating the AML/CFT Controls and Procedures for Mobile Money – Tiqmo• New merchant payment acceptance use cases have been proposed to overcome the current issues and vulnerabilities in the market.
- Contact ME Information Technology Co. LtdGeneral ManagerOctober 2016 - April 2021 (4 years and 6 months)Khartoum, Sudan• Managing and supervising directly the operations, and projects of the company including software development, implementation, and vendor management.• Collaborate with the senior management in defining IT strategies to match with organizational business objectives as well as managing the company's ongoing and daily operations.• Conduct direct supervision of development tasks and projects.• Acquaint team members with policies, standards, licensing agreements, configuration guidelines, and best practices for implementing the same in day to-day IT-related activities.• Evaluate and implement changes to existing policies and procedures, and define new policies to match with future business expansion objectives.• Interact with vendors and other stakeholders to effectively resolve infrastructural, service, and maintenance-related issues leading to enhanced system uptime.• Work on company projects in POS and POS Middleware developments and after-sale implementation, E-Commerce platform, Payment Gateway, Mobile Payment apps• Update the management and other stakeholders on various IT-related issues using detailed status reports and presentations to enable effective decision making.• Enhance client satisfaction by setting up and managing the escalation team for effectively resolving critical and escalated issues reported by clients.• Evaluate team performance and organize training and development plans for team members based on identified training needs. Achievements:• Rendered consultancy for Payment Platform (Morsal for AfroMoney Company and Ma'ak for Osool International Company), Design, Architect the company Payment Gateway (PayME), EFT POS Terminal certified company (POS Software development house for more than 3 brands, POS Vendor).• Designed and built ISO8583 Simulator System for banking and payment system to assist the developers and banks to test and certify their terminals and systems.
Recommendations
Education
- Master of Science in Computer ScienceUniversity of Khartoum2003Master's Degree, Computer Science
- High School, French LanguageCentre Culturel Française2001High School, French Language
- Master of Science in Computer ScienceUniversity of Khartoum2001Bachelor's Degree, Computer Science and Statistics
Certifications
- PMPPMI.org2015