- CafuSenior Engineering Manager - Generative AIApril 2022 - Today (3 years and 1 month)A leading technology-driven fuel delivery platform in the UAE, Canada. As a Generative AI POD Leader, I focus on building AI-driven solutions that enhance efficiency, automate workflows, and• optimize user experiences. I develop and execute AI strategies aligned with business goals, ensuring AI contributes to innovation, scalability, and long-term growth. I lead the end-to-end development and deployment of Generative AI models, defining the technical architecture, best practices, and engineering standards while collaborating with product, design, and data teams. My expertise spans various AI applications, including; ✔ AI-Powered Chat Solutions – Virtual assistants and conversational AI for customer support & engagement. ✔ Recommendation Engines – AI-driven personalized content & product suggestions. ✔ Fraud Detection Models – Identifying fraudulent transactions to enhance security. ✔ Email Prioritization & Spam Filtering – AI models that optimize communication workflows. ✔ Quick Booking Engine – AI-powered instant reservations based on customer messages & order history. ✔ Internal Engineering Efficiency AI – AI-driven tools to automate code reviews, optimize testing, and enhance developer productivity.
- MAJID AL FUTTAIMDirector of EngineeringAugust 2020 - September 2021 (1 year and 1 month)A leading retail and leisure pioneer across 15 markets in the Middle East, Africa, and Asia. Lead a high-performance team of 100+ members including App, Web, backend, and QA while handling seamless• implementation of projects in a startup environment. Led the strategy for store and supply chain automation - Scan & go, POS, No-Man store (Similar to Amazon-go). Led the hiring strategy, career progression and engineering strategy for the org. Directing re-arch initiative to migrate from SAP Hybris into own microservices platform for Carrefour omnichannel retail business. Scaled the platform to handle more than 2000k rpm during Black Friday and other mega sale events.
- MYNTRAAssociate Director of EngineeringApril 2018 - September 2020 (2 years and 5 months)A leading Indian fashion e-commerce company. Handled multiple verticals like mobile apps, web, and backend teams by developing technical roadmaps along with• managing technical debts. Collaborated with architects to constantly amend processes and engineering guidelines to improve team and system productivity. Worked with product managers, and designers to ensure seamless planning and execution of project milestones facilitating business requirements. Directed teams to raise backend systems to manage 1000k rpm during mega sale events. Interfaced with the PWA team under the Web Team for Myntra with a lighthouse score of 100; work done for Myntra was featured in Google I/O.
- Master of Computer ScienceAIT-Delhi2007Masters in Computer Science &Technology