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Mukundan Nithyanandam

User Experience Consultant

Works remotely from London Colney

  • 51.72453
  • -0.29646
  • Suggested rate €671 / day
  • Experience 7+ years
Propose a project The project will begin once you accept Mukundan's quote.

This freelancer is available full-time but hasn't confirmed their availability in over 7 days.

Propose a project The project will begin once you accept Mukundan's quote.

Location and workplace preferences

Location
London Colney, England, United Kingdom
Remote only
Primarily works remotely

Verifications

Email not verified

Categories

Skills (6)

Mukundan in a few words

I have 12+ years of experience working across various domains and practicing to build a rich Customer / User experience journey by identifying micro journeys, building propositions from insights and conducting usability testing in regular intervals

Experience

KINGFISHER AIRLINES LTD

Sr Business Analyst

April 2010 - March 2013 (2 years and 11 months)

Role: Senior Business Analyst Project Description: Kingfisher airlines is an Indian airline industry. Improved the Operational efficiency by developing a digital CRM solutions that connects front end Ground Floor operations agents and back-end customer service business prospects.

Hewlett - Packard Global Ltd

Customer Solution Analyst

July 2007 - January 2008 (6 months)

Role: Business Analyst Project Description: AIG USA is a insurance service provider. Digitalize the end to end claim management prospects and improved the customer experience by automating the Investigation outcomes, underwriting decisions and approval process

Education