Mukundan Nithyanandam

User Experience Consultant

Works remotely from London Colney

Suggested rate €671 / day
Experience 7+ years

Propose a project The project will begin once you accept Mukundan's quote.

This freelancer is available full-time but hasn't confirmed their availability in over 7 days.

Propose a project The project will begin once you accept Mukundan's quote.

Location: London Colney, England, United Kingdom

Remote only: Primarily works remotely

Email not verified

UX Designer

I have 12+ years of experience working across various domains and practicing to build a rich Customer / User experience journey by identifying micro journeys, building propositions from insights and conducting usability testing in regular intervals

KINGFISHER AIRLINES LTD

Sr Business Analyst

April 2010 - March 2013 (2 years and 11 months)

Role: Senior Business Analyst Project Description: Kingfisher airlines is an Indian airline industry. Improved the Operational efficiency by developing a digital CRM solutions that connects front end Ground Floor operations agents and back-end customer service business prospects.

Hewlett - Packard Global Ltd

Customer Solution Analyst

July 2007 - January 2008 (6 months)

Role: Business Analyst Project Description: AIG USA is a insurance service provider. Digitalize the end to end claim management prospects and improved the customer experience by automating the Investigation outcomes, underwriting decisions and approval process

Master of Science

Sheffield Hallam University

2010

Master ofScience in Information Technology (ERP Consulting)
Bachelor of Technology in Information Technology

AAI Deemed University

2007

Bachelor ofTechnology in Information Technology
Bachelor of Science

Madras University

2006

Bachelor ofElectronic Science

Mukundan Nithyanandam

User Experience Consultant

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KINGFISHER AIRLINES LTD

Hewlett - Packard Global Ltd

Education