Description

I’m a Salesforce Consultant and Salesforce Administrator /QA with a strong foundation in HR digital transformation, systems configuration, and user adoption. My career began in People & Talent, where I developed a deep interest in technology and process optimization. That passion led me to specialize in Salesforce, participating in functional projects involving Sales Cloud, Service Cloud, Omnichannel, and Experience Cloud. I bring commitment, adaptability, and a strategic mindset to every initiative, believing that technology becomes powerful when centered around people.

Languages

Spanish
Native or bilingual
Japanese
Basic
English
Fluent
Korean
Basic
French
Conversational

Workplace preferences

Remote only

Primarily works remotely

WAM
Salesforce Consultant/Admin
September 2024 - Today (1 year and 9 months)
Salesforce implementation in business transformation fpr different projects: Sales & Service Cloud. Solution design and configuration for business process optimization from scratch. Functional documentation, UATs, Training and Demos, Product adoption process. End-user support during and after implementation.
CLOUD COACHERS
Head of People & Talent - Cloud Coach/Change management proyects- Salesforce.
June 2021 - July 2023 (2 years and 1 month)
Head of People & Talent - Cloud Coach/Change management proyects- Salesforce.
HR, Change management, People & Talent, Salesforce /Cloud Coach,
Training & development
HM HOSPITALES
People & Talent SR Specialist- Recruitment, Development & Internal communication Specialist
February 2018 - June 2021 (3 years and 4 months)
Madrid, Spain
Led full-cycle recruitment processes, including job posting, candidate sourcing, interviewing, and onboarding, ensuring alignment with organizational talent needs.

Designed and implemented training and development initiatives focused on upskilling and reskilling, contributing to employee performance and engagement.

Managed internal communication strategies to promote a transparent, inclusive, and collaborative work environment.

Supported the creation and delivery of internal newsletters, campaigns, and employer branding content to reinforce company culture.

Collaborated with department heads to identify talent gaps and provide strategic HR solutions aligned with business objectives.

Maintained HR metrics and dashboards to track recruitment performance, employee satisfaction, and training effectiveness.