Skill set
Mohamed in a few words
Being in a large-scale, fast-paced organization takes work. It requires selfless commitment, exceptional multitasking skills, and robust leadership. Luckily, these are the skills I have spent mastering. From planning and implementing to evaluating strategies and initiatives, my background has consistently been characterized by my steadfast dedication to enhancing and advancing the organization's priorities and goals.
I consistently demonstrate a strong focus on everything I do. I not only value knowledge enhancements and professional development within myself, but I also make an effort to motivate other people to follow my lead. My unwavering perseverance, goal-driven mindset, and remarkable work ethic are essential to excelling in various industries. By leveraging my experiences, knowledge, skills, and abilities, I have been able to record multiple successes, which I am excited to do the same with any organization:
☑ Ensuring timely and accurate preparation of all reports that meet requirements, policies, and quality standards.
☑ Overseeing identification and assessment of business goals and needs for requirement analysis, design, and solution planning, as well as implementation, delivery, and support of business partner onboarding solutions by the team.
☑ Collaborating closely with business analysts, policy owners, functional leaders, and business and technical stakeholders.
☑ Engaging with cross-functional teams and organizational leadership to gather detailed descriptions of business requirements and program functions and devise steps necessary to develop and modify operational processes.
I understand the power of trust and reliability in driving institutional growth, and I pride myself on my unwavering commitment to both. I capitalize on my multifaceted proficiencies to drive strategies to expand opportunities for improvement significantly while realizing the organization's mission and values.
Experience
- AL ANSARI FINANCIAL SERVICESProject Management Office (PMO) ManagerDIGITAL & ITApril 2024 - Today (1 year and 2 months)Dubai - United Arab Emirates# Define, maintain, and enhance the organization's project management standards, oversee project lifecycles, track progress, review deadlines, develop plans, analyze project metrics, allocate resources, and collaborate with head departments and project managers to ensure successful project completion within the acceptable standards. # Support Group CEO with decision making by preparing and presenting regular reports on projects performance, including key metrics, milestones achieved, and areas of improvements.
- Western UnionOperation ManagerDIGITAL & ITJanuary 2021 - April 2024 (3 years and 3 months)Dubai - United Arab EmiratesDeliver support to the executive team as directed to ensure the accomplishment of company goals and objectives and efficient operations. Capitalize on agile methodology to develop appropriate software for design, testing, and implementation while ensuring adherence to project deliverables and timelines. Assist with the analysis and preparation of proposals that drive greater productivity, reduce wasted time, and eliminate duplicated work. Facilitate the management in implementing department policies, procedures, and controls, covering all areas of assigned department activity to ensure fulfillment of all relevant procedural/legislative requirements while delivering a quality, cost-effective service.Accomplishments:• Drove internal and external process improvements across multiple teams and functions, including reducing discrepancies and errors in the system and saving time and total annual cost. Planned and orchestrated work to ensure senior executives priorities are met, organizational goals are achieved, and revenues are gained and secured.
- WesternUnionSenior Specialist/Operator/Business AnalystDIGITAL & ITMay 2018 - January 2021 (2 years and 8 months)Successfully orchestrated and led the due diligence checks for existing business partners, ensuring compliance with regulatory requirements and effectively protecting both Western Union and its esteemed customers.• Oversaw the identification and assessment of business goals and needs for requirement analysis, design, and solution planning for the implementation, delivery, and support of business partner onboarding solutions by the team. PROFESSIONAL EXPERIENCE CONTINUED• Closely collaborated with business analysts, policy owners, functional leaders, and business and technical stakeholders. Engaged with cross-functional teams and leadership within the organization to gather detailed descriptions of business requirements and program functions and devise steps required to develop and modify operational processes.• Coordinated, influenced, and directed myriad analytical projects for customer experience improvements, product, and regulations needs.Accomplishments: " Initiated, planned, executed, monitored, and closed agent program implementations for 50+ business partners for Western Union, generating over $200MM in business revenue and allowing smooth onboarding. " Secured over $100MM a year as a result of compliance with local and US regulations, ensuring financial stability and legal adherence.
Recommendations
Education
- Master of Business AdministrationUniversity of StrathclydeMaster of Business Administration |
- Bachelor of PharmacyUniversity of Sharjah2016Bachelor's in pharmacy |