Mitz D.

I am a commercially results driven, omni-channel specialist with breadth and depth of experience across online and offline facets. I believe a successful business requires the ability to think creatively outside of the box and break boundaries whilst ensuring that the customer experience is seamless across all touch points no matter their journey or level of engagement.

My extensive experience has been gained across a variety of different brands as well as gaining valuable insights from online subscription models to enhance and use customer data to drive consistent sales growth. My ability to think out of the box, develop and enhance avenues of revenue, and drive convertible traffic has ensured that I have always delivered results.

An inspiring, growth orientated and customer centric leader with proven commercial and strategic experience in multiple markets including UK, Europe, US, China, and Japan. Proven track record of launching, scaling and/or developing a variety of successful eCommerce businesses, from luxury fashion and beauty brands to books and gift retailers;

- Digitally-savvy, motivated and data-driven to analyse and improve the online experience to increase both overall revenue and customer retention.

- In-depth understanding of eCommerce business models and how to drive sales through innovative, effective, and cost-efficient marketing and merchandising strategies.

- Strong cross functional collaborator with a can-do attitude and problem-solving abilities.

- Excellent interpersonal and presentation skills, with an ability to articulate ideas to both technical and non-technical audiences.

- Experience across many different eCommerce platforms, managing parallel and multiple projects and initiatives to achieve brand and revenue goals from acquiring new customers and increasing loyalty to driving brand equity.