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Mieke Heynen

Virtual assistant Shopify customer care

Works remotely from General Luna

  • 9.78251
  • 126.157
  • Suggested rate €50 / day
  • Experience 2-7 years
Propose a project The project will begin once you accept Mieke's quote.
Propose a project The project will begin once you accept Mieke's quote.

Location and workplace preferences

Location
General Luna, Philippines
Remote only
Primarily works remotely

Preferences

Project length
≥ 6 months
Business sector
  • Fashion & Cosmetics
  • E-commerce
  • Retail (Small Business)
  • Travel & Tourism
Company size
  • 2-10 people
  • 11 - 49 people

Verifications

Freelancer code of conduct signed
Read the Malt code of conduct

Verified email

Languages

  • Dutch

    Native or bilingual

  • English

    Fluent

Categories

Skills (7)

Mieke in a few words

Hi there,

My name is Mieke, I grew up in the Netherlands but I've been living and working abroad for the last 3 years so my daily tongue is English. I'm a work enthusiast, eager to learn new things and achieve goals.

I work with Shopify, Freshdesk, Monday, Gmail, and Slack. I'm handling the customer service of different e-commerce shops. I became passionate about this line of work and I'm able to use customer feedback to create the best customer service experience for your company.

My work history is mainly in the hair industry, working as a hairdresser for 12 years has given me a lot of experience in serving customers and working with people, putting customers' needs first.
In my job as a hairdresser, I managed the company's blog and its social media, writing articles about the latest trends, products, and new innovations. I've worked with MailChimp to create their email marketing campaigns.

If you would like to know more about me and how I could be of use to your company don't be shy to contact me.

Portfolio

Experience

Luspada

E-commerce

Customer service agent  - As a freelancer

April 2021 - Today (1 year1 year and 3 months)

I take care of the customer service of 5 webshops. I handle refunds, resends, customer issues, and contact with the team of suppliers.

By francis

Health & Wellness

Senior Hairdresser

Horst, The Netherlands

June 2008 - March 2018 (9 years9 years and 8 months)

Star colorist, social media manager

Education

Certifications