Mellissa Stoop

With over a decade of diverse professional experience across multiple industries including retail, manufacturing, real estate, and training, I bring a robust skill set that combines operational management, sales administration, and comprehensive client support. Originally from South Africa, I have lived and worked in the UK and have resided in the UAE since 2011. This extensive background enriches my understanding of both global markets and UAE-specific business processes.

Key strengths include:

• Proofreading/Editing, Writing, and Business Communication: Expertise in crafting impactful content, including case studies, press releases, and marketing materials, ensuring clarity and effectiveness.

• Sales and Customer Relationship Management: Proven ability to drive sales cycles, nurture client relationships, and optimize customer satisfaction through effective communication and service. Known for building strong rapport with customers and receiving positive feedback for professionalism and approach.

• Administrative Support: Skilled in managing administrative tasks such as data entry, reporting, and communications management, leveraging Microsoft Excel, PowerPoint, Word, Zoho CRM, and HubSpot proficiently.

• Event Coordination and Public Speaking: Experienced in hosting events, both online and in-person, and delivering engaging presentations to enhance audience interaction and satisfaction.

• Customer Service and Operations: Dedicated to providing exceptional customer service and streamlining operational processes to improve efficiency and client satisfaction.

My personal traits and characteristics include being open, honest, and transparent, working with integrity to ensure trust and reliability in all interactions. Throughout my career, I maintain a detail-oriented approach, dedication to excellence, and commitment to delivering tangible results. I am enthusiastic about contributing to your success and supporting your business objectives.