- Ind. : Beauty RetailSenior Manager - Accenture Strategy & ConsultingJuly 2022 - November 2023 (1 year and 4 months)Business Consulting and Program Leadership ( Ind. : Beauty Retail )• Responsible for growth of digital commerce business, aligned to India team goals, through GTM strategy• Established effective stakeholder relationships with key teams, across capabilities & markets to identify potential opportunities and increase presence in strategic accounts (e.g LATAM, Japan Studio)• As part of offering (90 member team) development, led development of various assets articulating the business need to move to a composable commerce architecture to address market needs in ecommerce• Led implementation of AI-powered search platforms, improving search result relevance and user satisfaction through personalized search results , proposed solution to 3 prospects in 6 months• Led product strategy & roadmap and presented to COEs & senior leadership at internal forums• Collaborated with SMEs and developed multiple POVs on ecommerce technology platforms• Contributed to pre sales activities for digital commerce for multiple clients in B2C and B2B space
- Publicis SapientManagerJanuary 2014 - July 2022 (8 years and 6 months)Business Consulting & Product Owner ( Ind. : Auto, Retail, Data)• Led and managed multiple consulting projects focused on customer experience, functional auditing of as-is processes and business capability roadmap development for clients across regions ○ Collaborated with clients and related third parties to analyze existing processes, identified gaps, and proposed recommendations for future capabilities aligned to organization goals ○ Led a team of consultants to develop data led business cases for a leading bank in Chile, aligned operations with business strategy and presented to the bank CMO, studied legacy data to create new business capability model ○ Managed multi-year data roadmap and priorities of a UAE based holding company to provide end users with relevant personalized experiences across a portfolio of retail and leisure & entertainment products across the group ecosystem (Loyalty, CRM, HRMS etc.)• Led multiple teams in business assessment, requirements understanding and translating to detailed functional requirements specification• Prioritized stories and defined sprint plans, platform integration strategy & documented scope changes• Worked as a change lead for engineering team and business users and helped in adoption of Agile methodologies across teams, enhancing collaboration and efficiency• Led Proof-Of-Concept (POC) solutions and demos related to the identified opportunityProgram Management• Liaised and collaborated with key stakeholders and leadership to champion change and align on short term/long term goals• Developed and managed SOW, scope matrix, resource plans, program roadmap, project plan, budget, and schedules to ensure successful completion of programs and projects• Provided oversight to cross functional teams, and developed SOPs and process metrics to monitor progress, & report to senior leadership for consistent performance and quality
- Tata Consultancy Services Ltd.Assistant ConsultantAugust 2011 - December 2012 (1 year and 4 months)Project Lead (Ind. : eLearning) Aug 2011 to Dec 2012• Led development of a online learning product with proctoring, on demand video streaming capabilities for a leading e-learning & assessment company in the US, resulting in increase in student enrollments
- MBA)SP Jain Institute of Management and Research2014MBA)
- (Advanced Program in Information Management for Business Excellence)McCombs School of Business2013(Advanced Program in Information Management for Business Excellence)
- Bachelor of Science in Information TechnologyIndian Institute of Engineering Science and Technology2005(B.E. in Information Technology)