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Mark S.

Senior Product Director / Customer-focused / Agile
  • Suggested rate
    €961 / day
  • Experience15+ years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Mark's quote.
Location and workplace preferences
Location
London, England, United Kingdom
Can work onsite in your office in
  • and around London (up to 15km)
  • and around Birmingham (up to 20km)
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Verified email
Languages
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Categories
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Skill set
Check out Mark's expertise
Industry fields of expertise
Banking and Financial Services
Digital and IT Services
Energy and Electricity
Public Sector
Telecommunications
Mark in a few words
With over 18 years driving digital product success for a diverse range of global companies, I excel at guiding product strategy, design, and delivery. I thrive in dynamic agile environments, partnering with cross-functional teams at every stage of the product lifecycle to transform deep user understanding into solutions that achieve clear business objectives. My core competencies include customer advocacy, ideation, strategic roadmapping, and creative problem-solving to deliver user-centric products with measurable impact and tangible value.
Experience
  • CI&T
    Senior Product Director
    DIGITAL & IT
    January 2023 - March 2024 (1 year and 3 months)
    London, UK
    With a global presence of 6,900+ professionals in strategy, research, data science, product, design and engineering, CI&T unlock top-line growth, improve customer experience and drive operational efficiency.

    I provided trusted product leadership to many prestigious clients across sectors, including; Audi, Capita, Centrica, HSBC, Jaguar Land Rover, Johnson & Johnson, Lloyds Banking Group, Mandarin Oriental, Vanguard and Vodafone.

    Particular strengths that helped me succeed in my role;
    Strategic agility
    - I'm confident in navigating complex projects with ambiguous requirements.

    Collaborative leadership
    - I have an empathic, hands-on approach to leading highly effective cross-functional teams.

    Stakeholder diplomacy
    - Considerable experience facilitating consensus and alignment of stakeholders across teams and silos.
    Agile Project Management Product management Roadmapping Customer Journey Digital Transformation Communication Data analysis Business development Product Strategy Product vision Prototyping User Research User Testing Problem solving
  • Somo Global
    Product Director
    DIGITAL & IT
    April 2018 - January 2023 (4 years and 9 months)
    London, UK
    Somo was one of the fastest-growing digital product and experience agencies, working with the world’s biggest brands and coolest start-ups to create innovative, award-winning customer experiences. Somo was acquired by CI&T in 2022.
    Agile Project Management Product management Roadmapping Customer Journey Digital Transformation Communication Data analysis Business development Product Strategy Product vision Prototyping User Research User Testing Problem solving
  • Somo Global
    Senior Product Manager
    DIGITAL & IT
    March 2013 - March 2018 (5 years)
    London, UK
    Somo was one of the fastest-growing digital product and experience agencies, working with the world’s biggest brands and coolest start-ups to create innovative, award-winning customer experiences. Somo was acquired by CI&T in 2022.
    Agile Project Management Product management Roadmapping Customer Journey Digital Transformation Communication Data analysis Business development Product Strategy Product vision User Research User Testing Problem solving Prototyping
    • Check out Mark's experience
Recommendations
Education
  • Bachelor of Arts in Graphic Communication
    The University of Wolverhampton
    1997
    BA (Hons), Graphic Communication