- MSP Creative LtdFounder & DirectorDIGITAL & ITSeptember 2024 - Today (9 months)Delivering creative, digital and AI-enabled solutions to SME clients / start-ups.• Delivered branding, website and digital strategy for new businesses.• Supported M365 setup, Copilot integration and workflow automation for SMEs.
- ColtChange & Content Delivery ManagerDIGITAL & ITNovember 2023 - May 2024 (6 months)Project managed the end-to-end development, content migration and launch of a new SharePoint intranet site as part of a Modern Workplace transformation.• Managed intranet migration from WordPress to SharePoint / MS Viva Connections, overseeing UI/UX design and build, ensuring alignment with project goals.• Configured user access and permissions via Azure AD and M365 Groups.• Led daily stand-ups and stakeholder review meetings, working with cross-functional teams to migrate content, including translation for multi-language sites and accessibility.• Devised and led SharePoint training sessions and created site editor training packages.• Created technical documentation and intranet governance frameworks, including content management protocols and BAU documentation.• Implemented automated document workflows using Power Automate.• Supported preliminary rollout of Copilot AI across the organisation.
- Unilever Plc / Lipton TeasAssociate Consultant, Global OperationsDIGITAL & ITApril 2022 - July 2023 (1 year and 3 months)Managed a global digital transformation project overseeing delivery of key projects during the establishment of Lipton Teas & Infusions (acquired from Unilever Plc).• Led the launch of the Global Governance Portal (SharePoint), including UI/UX design and migrating data and assets from multiple IT systems.• Creation of Lipton Human Resources Portal (SharePoint), managing migration of data and documents from the previous HR system.• Developed monthly KPIs linked to Power BI for reporting and performance monitoring.• Creation of Management of Change Portal and Action Tracker with Power Automate process flows.• Implementation of Serious Incident Notification tool (ServiceNow).
Welcome to Mark's freelance profile!
Mark Pilkington
- Suggested rate€476 / day
- Experience8-15 years
- Response rate100%
- Response time1 hour