Description

Over the years, I've developed strong expertise in project management, client relationships, strategic planning, creative content creation and loyalty marketing.

Key Skills:

Specialised in Multi-Channel Social Media Management & Strategy, Digital Content Management, Influencer & Campaign Management, Community Management, Creative Copywriting, Project Management, Loyalty Marketing, Customer Loyalty Retention.

Native in Portuguese, proficient in Spanish and English.

Languages

Portuguese
Native or bilingual
English
Native or bilingual
Spanish
Native or bilingual

Workplace preferences

Can work on-site

Madrid (up to 50km)

Nateevo
Senior Digital Strategy Consultant & Loyalty Project Manager
August 2024 - Today (1 year and 10 months)
Madrid, Spain
Client: Avolta

As part of the loyalty team at Avolta, I am responsible for creating, managing and implementing engaging member benefits and content for a diverse range of prestigious brands, including Dior, Carolina Herrera, Lindt, Lancaster and many more. My goal is to drive deeper member engagement and deliver exceptional value through loyalty campaigns.

I contribute directly to key activations and collaborate with the digital project management team to execute a variety of projects within the loyalty scope. My role combines creative strategy with seamless project execution, ensuring the success of the loyalty program.
Email marketing Project Management Creación y redacción de contenidos Loyalty Strategy Customer Retention
Dékuple
Loyalty Marketing Project Manager
April 2023 - August 2024 (1 year and 4 months)
Madrid, Spain
At Dékuple, I was responsible for:
Independently manage the execution of promotional marketing campaigns for diverse clients from distinct fields;
Coordinating internal teams (Product, IT, Customer Service, etc.) for the campaign’s execution
Maintaining continuous contact with the client, keeping them informed of the campaign’s progress
Resolving any issues that may arise during the campaign
Ensuring client satisfaction
Promotional marketing campaigns Team Leadership Project Management Client Relationship Management Loyalty Marketing Customer Loyalty/ Retention
Roman
Digital Account Manager
SOCIAL NETWORKS
February 2022 - Today (4 years and 3 months)
Madrid, Spain
- Creation and execution of communication strategies for WiZink Portugal and WiZink Spain social media channels and blog;
- Online reputation management of the WiZink Portugal and WiZink Spain;
- Copywriting;
- Supervision of the work of the community managers and the blog writer;
- Follow-up reports and results.
Social Media Account Management Social Media Strategist Team Leadership Marketing