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Marcos Contreras CarballadaMC

Marcos Contreras Carballada

CIO | Transforming business through Technology

€1,500/day
Barcelona, ES
15+ years

Average response time: 1 hour

About Marcos

Technology Strategist with 25 years of international experience in Banking and Retail, driving digital transformation and business growth across Europe and the Americas.

For six years, I served as Group CIO of Pronovias Group, the global leader in bridal fashion with presence in over 90 countries. I led the company’s technology strategy across Digital, Retail, Business Intelligence, Enterprise Applications, and Infrastructure. My work focused on modernizing systems, enabling e-commerce growth, and integrating global operations through scalable digital platforms.

Previously, I was CIO for Percassi Group and KIKO Milano cosmetics in Bergamo, Italy. Percassi develops and manages major Retail brands and partnerships with Nike, Victoria’s Secret, Lego, Armani, Gucci, and Starbucks. I oversaw IT strategy, system integration, and digital initiatives across these diverse businesses, including Real Estate and the Atalanta Serie A football team.

Earlier, I worked in Fashion Retail, collaborating with senior directors to define and execute technology strategies supporting omni-channel growth, process optimization, and demand management. I partnered with executives from brands such as Urban Outfitters, Anthropologie, and Free People to introduce new digital capabilities that enhanced business performance.

Before Retail, I worked in Management Consulting as part of a Technology Practice, defining IT strategies, prioritizing projects, standardizing methodologies, and aligning technology with business goals.

My career began as a software engineer at a startup, leading to a Project Management role at Banco Santander, where I managed post-merger integrations, strategic sales initiatives, and process redesign programs.

Work experience: Madrid, Miami, Philadelphia, Geneva, Milan, and Barcelona.
Dual citizenship: Spain and United States of America
  • Spanish

    Native or bilingual

  • English

    Native or bilingual

  • German

    Fluent

  • Italian

    Fluent

  • Portuguese

    Basic

Can work on-site
Barcelona (up to 50km)

Experience

  • ROUTES ADVISORS
    Partner and Chief Information Officer
    FASHION AND COSMETICS
    January 2025 - Today (1 year and 5 months)
    Barcelona, Spain
    • Advise Business Leaders on technology and business alignment.
    • Act as interim-CIO in privately-owned, public or fund-backed companies.
    • Recommend best practices in cybersecurity and technology compliance.
    • Participate with an early stage start-up accelerator as mentor and investor.
    Business development Corporate strategy Project Management CIO Cybersecurity
  • PRONOVIAS GROUP
    Chief Information Officer | Executive Committee
    FASHION AND COSMETICS
    April 2019 - January 2025 (5 years and 9 months)
    Barcelona, Spain
    • Directed company-wide Data initiative for C-level to manage ~€165m, in preparation for Advanced Analytics (e.g., predictive, governance).
    • Led a multi-year cybersecurity program influencing spend from ~3% to ~17% of total budget; negotiated with vendors, insurances and audits.
    • Launched six B2C websites (€60m sales) and B2B portal (30% of sales).
    • Led M&A integration of Nicole (~€30m) in Italy, Ladybird (~€10m) in Holland, into Pronovias portfolio that includes White One and Vera Wang.
    • Digitalized showroom orders via a B2B iOS app (€40m sales).
    • Selected and delivered a €500k PLM system, cutting COGS by 15%.
    • Guaranteed store expansion in USA (8 stores), China (1) and Mexico (3).
    • Implemented CRM to track and reach ~500k end customers and ~3k Wholesale clients; deployed marketing campaign and social media tools.
    • Executed a unified communication strategy to 360º view of customer interactions for ~100 customer service and commercial agents.
    • Outsourced group's infrastructure to Cloud reducing operational expenses ~20%; led SDWAN deployment reducing telecommunication costs ~23%.
    Cybersecurity Corporate strategy Private Equity Mergers & Acquisitions Business development
  • PERCASSI
    Chief Information Officer | Executive Committee
    FASHION AND COSMETICS
    June 2016 - February 2019 (2 years and 8 months)
    Milan, Metropolitan City of Milan, Italy
    • Hired to lead +65 person team for global brands Kiko Milano (own), Starbucks (exclusivity), Wagamama, Nike, Victoria's Secret, Lego or Gucci.
    • Opened ~250 stores in one year totaling +1.100 stores across 4 continents.
    • Revamped KIKO Milano's e-commerce websites selling ~€45m and deployed its Retail Loyalty Program reaching ~8m clients.
    • Opened ~100 franchises for Victoria's Secret, Nike and Lego for ~€120m.
    • Partnered with Starbucks in 25 year exclusivity deal to open stores in Italy.
    • Executed an IT Transformation (e.g. ERP for ~€10m, CRM, E-commerce, Path-to-cloud) for KIKO Milano (~€650m) upon 30% sale to Equity fund.
    • Managed a ~€24m IT budget; re-negotiated contracts saving ~€2m.
    • Led cybersecurity program to protect the Group, with sales of ~€900m.
    Team management Private Equity Digital Transformation Retail E-commerce

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Education

  • Top Senior Executive Program
    IESE, University of Navarra
    2025
    Top Senior Executive Program
  • Master of Business Administration
    Wharton School, University of Pennsylvania
    2010
    Master of Business Administration

Skill set

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