COMPANY NAME – ALTIOSTAR RAKUTEN SYMPHONY, BANGALURU, INDIA
Project Management:
• Multiple project management, tracking milestones, reporting, risk and issue management, vendor management, client and stakeholder management.
• Bring required visibility to management by sending periodic reports, key challenges with performance and action plan to improve KPIs with timelines.
• Perform risk management analysis to reduce project risks.
• Create and maintain a comprehensive project documentation.
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.
Operations Management
• Ensure all projects are delivered on time within the stipulated scope and budget.
• Lead the initiation and planning of a project and ensure technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed plan to monitor and track the progress of the project.
Team Management
• Coordinate with internal and external parties for the flawless execution of projects
• Manage relationships between clients and stakeholders.
• Measure project performance using appropriate project management tools.
• Report and escalate to upper management as and when needed.
Management Reporting and Automation:
• Monitor daily performance, operations KPIs and act as required to maintain operational compliance with project timeline, Risk & Issues, and cost control objectives.
• Collaborate on the process design for data collection, set up database environment, database design, analysis, and transformation linked to the tools developed and Contributions towards identifying automation opportunities for the reporting and processes to reduce manual effort.
Continuous Improvement
• Expertise in KPI Dashboard, Insight based analysis, lead overall governance & monitoring of all actions, contribute to the continuous improvement of the reporting tools within the Global Service delivery team
Technology Proficiency:
• Prof