About Lucas
Ayudo a empresas, autónomos y negocios locales a mejorar su presencia digital mediante webs profesionales, landing pages y automatizaciones sencillas que les permiten captar más clientes y ahorrar tiempo.
Trabajo especialmente con negocios que necesitan una web clara, rápida y orientada a resultados: páginas corporativas, formularios de contacto, botones de WhatsApp, captación de leads, automatización de correos, organización de solicitudes y pequeñas integraciones con herramientas como Google Sheets, Excel, CRM o bases de datos.
Combino experiencia real en soporte IT, sistemas, Microsoft 365, Active Directory, automatización y entornos corporativos con desarrollo web y herramientas modernas. Esto me permite no solo crear una web visualmente atractiva, sino también pensar en la parte técnica, la fiabilidad, la seguridad, la facilidad de mantenimiento y el funcionamiento real del negocio.
Puedo ayudarte con:
Landing pages profesionales para captar clientes.
Webs corporativas para pymes y autónomos.
Formularios conectados a email, Google Sheets o CRM.
Automatización de tareas repetitivas.
Mejora de webs existentes.
Soporte técnico y mantenimiento web.
Optimización básica para móvil, velocidad y SEO local.
Mi objetivo es entregar soluciones limpias, prácticas y fáciles de usar, sin complicaciones innecesarias. Trabajo de forma clara, con comunicación directa y explicando cada paso para que el cliente entienda qué se está haciendo y cómo puede aprovecharlo.
Spanish
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- Volkswagen Group Retail Spain via LogicalisSystems Administrator / Enterprise IT Support EngineerAUTOMOBILEOctober 2024 - Today (1 year and 8 months)Madrid, SpainProviding enterprise-level IT systems administration and technical support for Volkswagen Group Retail Spain, supporting multiple automotive brands including Audi, Volkswagen, SEAT/CUPRA, Škoda and Porsche.Managing and supporting business-critical platforms including SAP, QUITER, Group Retail Portal, Microsoft Intune, RealmJoin and Jira Service Management.Administering Active Directory, Windows Server environments, user permissions, access control and Group Policy configurations.Supporting endpoint management across Windows and Apple environments using Microsoft Intune, SCCM and MDM solutions.Managing onboarding, offboarding, workstation deployments, migrations and corporate IT asset operations.Configuring and troubleshooting FortiClient VPN, certificates and secure remote access environments.Providing remote support through TeamViewer, AnyDesk, Supremo and Microsoft Quick Assist.Supporting enterprise applications, user lifecycle processes and operational continuity across distributed business units.Collaborating with internal teams to improve incident resolution, documentation, support workflows and IT service efficiency.
- Borama G.O.CSystems AdministratorTELECOMMUNICATIONSDecember 2023 - August 2024 (8 months)Madrid, SpainManaged IT infrastructure, systems and business technology environments for retail and hospitality clients, combining systems administration, networking, endpoint support and business application deployment.Administered Windows Server environments, Microsoft 365 services and user access management.Configured and deployed POS systems, business software, networking equipment and database environments.Managed network switches, physical firewalls, VoIP systems, printers, scanning profiles and endpoint devices.Provided onsite and remote support for multiple client environments, ensuring business continuity and fast incident resolution.Supported structured cabling, fiber network deployments and infrastructure improvements.Assisted clients with technical decision-making, software configuration and operational IT improvements.Delivered practical technology solutions for small and medium-sized businesses in retail and hospitality sectors.
- IT SaltóIT Deployment TechnicianINTERNET OF THINGS (IOT)January 2023 - April 2024 (1 year and 3 months)Madrid, SpainParticipated in large-scale retail technology deployment projects for Primark stores, focusing on hardware integration, system configuration, rollout support and operational continuity.Deployed and configured self-checkout systems, scanning equipment and retail hardware across store environments.Integrated new hardware solutions into existing retail infrastructure and operational workflows.Performed post-deployment technical support, troubleshooting and incident resolution.Supported store teams during rollout phases to minimize downtime and ensure service continuity.Assisted with system validation, equipment testing and technical documentation.Worked in high-pressure retail environments where reliability, speed and accuracy were essential.Coordinated technical activities with project teams to ensure successful implementation.
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Education
- Higher Vocational Degree in Multiplatform Applications DevelopmentiFP Grupo Planeta2023Higher Vocational Degree in Multiplatform Applications Development
- Intermediate Vocational Degree in Microcomputer Systems & NetworksiFP Grupo Planeta2021Intermediate Vocational Degree in Microcomputer Systems & Networks
Certifications
- Fundamentos profesionales de gestión de proyectos, por Microsoft y LinkedInMicrosoft y LinkedIn Learning2023
- Fundamentos profesionales del desarrollo de software, por Microsoft y LinkedInMicrosoft y LinkedIn Learning2023