Li Yap

As a highly experienced business analyst with over 15 years of industry experience, particularly retail, luxury and consumer goods, I bring a wealth of knowledge and expertise to any organization. I have a proven track record of delivering successful projects and driving process improvements that have led to increased efficiency and cost savings of 20%

My analytical skills and attention to detail enable me to quickly identify areas for improvement and develop strategic plans to address them. I have a deep understanding of data analysis and visualization tools (Tableau, PowerBI, Microstrategy), allowing me to translate complex data into actionable insights that drive business growth.

My excellent communication skills enable me to build strong relationships with stakeholders at all levels of the organization. I am comfortable presenting findings to executive teams, collaborating with cross-functional teams (tech/engineering, marketing, finance, supply chain/operations, communications), and providing training and support to end-users (resulting in 100% improvement in customer service response rate).

I am highly adaptable and thrive in fast-paced environments. I am comfortable working on multiple projects simultaneously and excel at prioritizing tasks to meet deadlines. My ability to work independently and as part of a team makes me a valuable asset to any organization.

Overall, I am a highly skilled and experienced business analyst who is passionate about helping organizations achieve their goals.