Leanne Harris

Responsible for the management of existing and potential customers, sourcing new business opportunities and supporting in driving profitable growth, as well as exploring wider partnership opportunities and exploring reseller programs.

Required to define customer needs and execute against a sales plan along with developing and growing the business and Sales strategy in conjunction with the Head of Marketing and Sales. Relationship Management was centric to this position supporting customers in being strategic and targeted in their overall communications strategy. Also conducted Market research to really define our position in the market which in turn influenced pricing strategies, marketing initiatives & campaigns, product positioning and product roadmap. I was the first BDM employed within this role. This has been akin to working within a start-up Company, with a lot of processes and strategies not currently in place. It's been a humbling experience after working in large corporates, and great to get my sleeves rolled up and apply my knowledge from previous roles as well as learn new skills along the way.

Key responsibilities

•Market research to generate high quality leads and identify key players.

•Manage a pipeline of prospects from lead generation to paying clients.

•Expert understanding of the Tractivity SaaS platform's value proposition, products and tools, and supporting customers with training and support.

•Conducting web product demonstrations encompassing both technical and non-technical aspects of the product offer.

•Identify new business opportunities including channel and other partnerships.

•Engage directly with decision makers and close business.

•Pricing & Proposal creation.

•Manage prospects and target clients using Hubspot CRM system.

•Achieve and report on key KPIs agreed with the Head of Sales and Marketing.

•Building Future Partnership Strategies.

•Facilitating between Marketing Teams, Product Development and Technical Teams.

Key Achievements

•Not only did I have to inform and shape the Sales Strategy, which included building our Sales Process and Methodology from scratch, but also leading on our Partner Program. pricing strategies, and supporting and informing marketing initiatives.

•Took a leading role in supporting and training our Business Development Executive who was hired to manage leads at the top of the funnel.

•Achieved 90% of overall KPI targets.

•Increased Customer base by nearly double.

Outline

Accountable for acquiring new clients and increasing penetration into existing customers, building and managing relationships at a high level and extending the reach of their services in order to increase revenue. Identifying new leads and demonstrating our end-to-end Legal Compliance and Risk Management Software.

Key responsibilities

•Identifying new business opportunities, including new markets, new clients, new partnerships or services.

•Creating strategies to successfully reach new business opportunities.

•Building relationships with new customers, evaluating their needs and developing proposals to address these needs.

•Maintaining and developing relationships with current customers.

•Pitching sales and services to new and existing customers.

•Attending conferences and events to build relationships with industry partners and staying up to date with new developments in the risk and compliance sector.

•Creating sales forecasts and actively working towards reaching them.

•Possessing a strong understanding of the company's products, the competition in the industry and positioning.

•Collaborating with legal consultants and technical teams to ensure that project requirements are met.

•Day-to-day management of accounts.

•Creating clear briefs which are followed by all parties to ensure projects are delivered on time, to expectation and within the required margin.

•Ensuring any quotation issued is within the company's approval procedure and margin policies.

•Ensuring that sales administration and record keeping is completed for all accounts.

•Ensuring invoices and credit notes reflect the contract and resolving invoice queries.

Key Achievements

•Introducing large Key Accounts such as Sony, CBRE and Barclaycard.

•Sold Enterprise Accounts worth 300k plus.

•Raised brand awareness of Red-on-line as new to the UK.

•Sold 5 International Enterprise Accounts.

Primarily focused on growing the UK business, assisting and supporting the Head of Charity Partnerships and and Head of Product (SaaS) in expanding both new and existing Charity Partnerships and diversifying revenue streams across our range of SaaS Products, predominately our Ecommerce Software Platform.

The focus for my role is working with Charities of all sizes bur also dealing with more complex Enterprise and Tier 1 Charities 160 Shops+

This role is centric across all Teams, including Technical, Product Management & Development, Marketing and Customer Success.

Generating all new business and then supporting with execution and delivery.