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Laiss EsadiLE

Laiss Esadi

Support Client FR/EN/ES - Assistante Virtuelle

€150/day
Madrid, ES
0-2 years

Average response time: 1 hour

About Laiss

SPÉCIALISTE DONNÉES & SUPPORT CLIENT MULTILINGUE

Étudiante en chirurgie dentaire à Madrid, je mets ma rigueur médicale au service de vos projets.

MES EXPERTISES :
- Saisie de données Excel (55 mots/min, 97% précision)
- Support client trilingue (FR natif/ES courant/EN professionnel)
- Traduction documents médicaux/techniques
- Gestion administrative et CRM

SECTEURS DE SPÉCIALITÉ :
- Santé & Médical (terminologie maîtrisée)
- E-commerce & Retail
- Immobilier & Tourisme

OUTILS MAÎTRISÉS :
Excel avancé, Google Workspace, CRM, réseaux sociaux

DISPONIBILITÉ : 15h/semaine, fuseau FR/ES
Micro-entrepreneur enregistrée

CERTIFICATIONS :
- Google Data Analytics (en cours)
- Excel Skills for Business (Coursera)

Contactez-moi pour discuter de votre projet !
  • French

    Native or bilingual

  • English

    Native or bilingual

  • Spanish

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Plumbers,
    Customer Service & Social Media Assistant
    June 2024 - August 2024 (2 months)
    Le Teich, France
    • Managed after-sales service (SAV) and resolved client issues efficiently
    • Created and published communication content for the company's social media platforms
    • Strengthened customer satisfaction through responsive and professional online interaction
  • Airbnb
    Villas management
    TRAVEL AND TOURISM
    August 2023 - Today (2 years and 10 months)
    Airbnb rentals management
    Customer service in the tourism sector
    Trilingual customer support
    Travel organisation
    Gestion locative Management d'équipe Gestion organisationnelle
  • Bassin
    Customer Service Representative (Private Rental Property)
    January 2021 - Today (5 years and 5 months)
    Arcachon, France
    • Provided client support and managed reservations for a private rental property
    • Handled inquiries, complaints, and follow-ups to ensure guest satisfaction
    • Oversaw communication, booking organization, and problem resolution for tenants

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Education

  • UAX
  • Doctor of Dental Surgery (DDS)
    Universidad Alfonso X el Sabio (UAX)
    2027
    Doctor of Dental Surgery (DDS)

Skill set

Categories