Skill set (14)
Kenrick in a few words
Introducing a seasoned IT technician who has spent over 9 years mastering their craft while serving both B2B and B2C clients. The skill set encompasses a wide range of technical expertise, including:
Azure and Office 365: Proficient in working with Microsoft's cloud computing platform and productivity suite, ensuring efficient deployment and management.
Networking and Infrastructure: Well-versed in designing, configuring, and troubleshooting network setups, including DNS, DHCP, VLANs, routers, switches, and troubleshooting various protocols like API, HTTP, XML, and FTP.
Active Directory and Exchange Environment: Experienced in managing and maintaining Active Directory infrastructure, as well as supporting Exchange environments.
Microsoft 365 and SCCM: Familiar with Microsoft 365 suite and SCCM (System Center Configuration Manager) for efficient administration and deployment of software and updates.
Virtualization Technologies: Skilled in working with virtualization technologies, such as VMWare and Windows Deployment Service, ensuring efficient and scalable infrastructure.
VPN and Security: Proficient in setting up and managing Virtual Private Networks (VPNs) to secure network communications and protect sensitive data.
PowerShell and Scripting: Well-versed in PowerShell scripting to automate tasks and streamline processes.
ESR & CRM, EPR System: Experienced in utilizing ESR (Enterprise Service Repository) and CRM (Customer Relationship Management) systems, as well as EPR (Enterprise Resource Planning) systems for efficient business operations.
Unifi Networking: Familiarity with Unifi networking technologies and devices, ensuring efficient and reliable network infrastructure.
With extensive knowledge and experience, I can deliver reliable and effective solutions, ensuring smooth IT operations and empowering businesses to thrive in the digital landscape.
Experience
- SMG BUSINESS SOLUTIONIT Technical ConsultantDIGITAL & ITDecember 2015 - January 2022 (6 years)London, England, United KingdomSMG Business Solutions Ltd is a IT Services provider, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses, such as Nando’s, The Police Federation, Yum, Pizza hut just to name a few.• I helped to migrate various migration projects such migrating Windows server 2008 to Windows server 2016, Exchange to Office365 , Managed over 1000 user accounts from various company Active Directory also managed different versions SQL Server and Exchange 2003-2016 and Office365• Maintaining servers and backups as well as offering long-term support in their utilisation. Demonstrated teamwork by sharing my knowledge and expertise with new recruits. Also worked in team leading new recruits and adopting a management position to support them.• Worked on various Ransomware attack, such as Grandcrab v2 & v3• Phishing & Spear phishing attack, Malware, MITM, SQL Injection, Business Email Compromise and much more
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