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James G.

Data mining, analysis & actionable insights

Works remotely from Leicester

  • 52.631453
  • -1.134219
  • Suggested rate €797 / day
  • Experience 7+ years
Propose a project The project will begin once you accept James's quote.

This freelancer has confirmed full-time availability in the past 7 days.

Propose a project The project will begin once you accept James's quote.

Location and workplace preferences

Leicester, England, United Kingdom
Remote only
Primarily works remotely


Project length
  • ≤ 1 week
  • ≤ 1 month
  • Between 1-3 months
  • Between 3-6 months


Freelancer code of conduct signed
Read the Malt code of conduct

Verified email


  • English

    Native or bilingual


Skills (16)

James in a few words

I'm James, a quick-thinking Data analyst with experience supporting many functions including Credit Risk, Finance, and Operations in a FTSE 100 company. I've got a great mix of soft skills & technical skills having led teams of analysts & contractors whilst working for Centrica whilst also being the lead/senior analyst.

I'm as happy getting stuck into billions of rows of data as I am talking to the CEO of the business.

Working with business stakeholders to identify issues and opportunities for growth, improvement, and cost savings.

Projects I can work on include building reporting suites in Excel, Power BI or similar programs for varying levels of management, from Operations Managers to Directors. Bespoke analysis and subsequent actionable insights with specific aims to help businesses reach their goals quicker.

For smaller businesses that may not have the infrastructure, I am proficient in MS access too!


Shift Focus

Film & AV

Director  - As a freelancer

United Kingdom

August 2017 - Today (5 years and 4 months)

Having taken voluntary redundancy from my time at Centrica I wanted to try something new in terms of my career and I set up a business - timing was unfortunate due to the pandemic!

I have been a Freelance Photographer & Videographer mainly specializing in aerial photography and video. This however has left me with a yearning for the problem-solving and mental exercise that I got with my previous jobs & career. This has led me to join Malt as I am looking to return to analytical work where I would like to focus on shorter projects whilst providing maximum value to clients

Solving problems on the fly.

Learning Python & keeping my analytical skills up to date in my spare time.


Energy & Utilities

Senior Finance Debt Analyst

October 2013 - January 2020 (6 years and 3 months)

Managing a small team of analysts and contractors in order to assist the Finance Analytics Director in critical projects across British Gas and Centrica. Represented the Finance area to ensure that projects are delivering benefits to the business and are fully supported with Data, Analysis, and Insight.

Develop and maintain key stakeholder relationships across Centrica in terms of the Write-Offs, Allowances, Refunds & transfers process, Credit Balances, and those responsible for Debt Management.

Ensure that debt levels are optimised in support of the delivery of our business strategy.
Use and develop appropriate tools (SAS, SQL, Excel, Hadoop) to target relevant data and business information to provide insight into the Bad Debt charge to support the delivery of our Debt Strategy and its future direction.

Successfully recovered £80m from HMRC after identifying a process optimisation that could be introduced - ongoing reporting and adjustment process set up and handed over to the reporting team.

Created an intrabusiness transfer process with Finance to move customers and all their financial data between Residential & Business systems & supply licenses to satisfy regulatory issues.


Energy & Utilities

Senior Credit Insight analyst

July 2012 - October 2013 (1 year and 3 months)

Responsible for providing insight and strategic direction to senior Operational managers
on a range of diverse projects across Customer Operations and Debt.

Identifying key trends in Credit performance through structured analysis and linking this
to customer behaviour and collections strategy to generate valuable change options.

Building presentations with a clear narrative, concise visualisation of the findings, and
defined and measurable recommendations. Presenting these to senior management in
order to obtain buy-in for key strategic decisions.
End to end process creation, implementation and tracking.

Identify key trends in billing and metering performance through statistical modeling and link this to customer behaviour and generate valuable change options.

Support the change projects currently underway by acting as an analytical consultant by providing the right data/insight at the right time Use bespoke analysis to unearth new insight, which can influence decisions on existing business issues


Energy & Utilities

Operational Insight Analyst

Leicester, UK

June 2011 - July 2012 (1 year and 1 month)

Providing bespoke analysis (SAS/SQL/Powerpoint/Excel) and insight to high level management through face-to-face
communication and structured presentations. Influencing and enabling stakeholders to
make informed decisions to deliver tangible and measurable benefits.

Presentations and information sessions were held with varying groups of people and sizes of
audiences, consisting of front-line agents through to department heads and from small
audiences to whole departments.

British Gas

Energy & Utilities

Operational Insight Analyst

February 2010 - June 2011 (1 year and 4 months)

Working with stakeholders from operations to gather requirements for processes and
Managing stakeholder’s expectations of delivery dates and the information that could be
realistically gathered.

Ben Frain - Homes England - Help to Buy


James worked for me directly from February 2015 to February 2017 during our time at British Gas Business. James provided critical reporting to the Debt Operations Functional Leads and the senior stakeholders across the business. James’s reporting was always timely and accurate, providing high quality actionable insights allowing the business to address issues it was facing at the time. James is extremely meticulous in his approach, never cutting corners and always had a knack of knowing how to present MI to enable decision making with confidence. James was a trusted member of the team and was always seen as the go to person for data and insights. In a nutshell, James is a Subject Matter Expert in Debt & Collections data analytics and insights.