- Mindray IndiaService CoordinatorSeptember 2018 - October 2021 (3 years and 1 month)India• Service CRM Management.• Handled Three division (PMLS/MIS/IVD).• Regional Inventory Management.• Billing Service Materials (Spares Parts & Accessories) & Contracts through SAP (ERP).• IB Update & Management on daily basis/Maintaining accurate customer record.• Weekly/Monthly/Quarterly/Half Yearly & Yearly Report Management for Entire Service Team.• Planning & Schedule PM Calls based on Installation Base.• Place ISTO and closely follow up with HQ and will share the ETA list on daily basis.• CRM Training Management for the Engineers & Dealers.• Closely follow up with Spares Return & Consignment stocks on Weekly basis
- Trivitron HealthcareCustomer Support ExecutiveNovember 2017 - September 2018 (10 months)India• CRM Management.• Billing Service Materials (Spares Parts & Accessories) via SAP.• IB Management.• Monthly Report Management.• CRM Training Management.
- Ayuh Meditech SOlutions Pvt Ltd/Service CoordinatorNovember 2016 - April 2017 (5 months)Bengaluru, Karnataka, IndiaCRM Management. Billing Service Materials & Contracts (Spares Parts & Accessories/ AMC & CMC Contracts). IB Management. Monthly Report Management. Stocks Maintenance. Service Call Handling.
- Bachelor of EngineeringAnna University2011Bachelor of Engineering (B.E.), Biomedical/Medical Engineering
- Associate Degree in ArtHarvey BiomedicalAssociate's degree
- High School Diploma, Bio mathsLouis Levail Matriculation Higher Secondary SchoolHigh School Diploma, Bio maths