Description

I am a Salesforce Solution Architect and Delivery Lead specializing in designing and delivering complex, enterprise-scale Salesforce programs across multiple industries, including Insurance, Retail, Manufacturing and Healthcare. I work at the intersection of architecture and delivery leadership — architecting scalable and secure solutions that bring value to my customers.

My focus is on measurable outcomes: on-time delivery, reduced technical debt, high-performing delivery teams, and platforms that support long-term growth. I bring deep experience across multi-cloud architectures, integrations, data, and AI, while leading scalable distributed offshore teams for systems integrators and enterprise clients.

I collaborate with organizations that need senior architectural and delivery leadership, delivery governance, or need help scaling Salesforce programs.

Industry field of expertise

Languages

English
Native or bilingual
French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Self employed
Salesforce Delivery Lead and Principal Architect
August 2025 - April 2026 (8 months)
Paris, France
Provide delivery oversight on multiple Salesforce digital transformation initiatives, aligning solutions with business objectives
Review solution designs while aligning with project goals, user needs, and technical constraints
Lead/Coach a team of PMs/Bas/Devs, resolve impediments, and foster a culture of continuous improvement to ensure timely, high-quality, and budget-compliant project outcomes
Collaborate with C-level executives to define strategic roadmaps
Establish and improve methodologies, processes, define SOPs and overall capability of the team
Salesforce Delivery Leadership Team management IT Strategy Architecture SI
Intact Financial Corporation
Senior Salesforce Solution Architect, Enterprise Architecture
BANKING AND INSURANCE
December 2023 - December 2025 (2 years)
Toronto, ON, Canada
Architected and guided Salesforce digital transformation initiatives, aligning solutions with business objectives
Led multi-cloud implementations ensuring scalability, security, and best practices
Developed enterprise-grade lean conceptual architectures in the context of internal CDP and MDM initiatives serving both Marketing and IT departments
Collaborated with C-level executives to define strategic roadmaps and drive innovation with AI technologies (Google CCAI Platform)
Developed integrations following enterprise-grade integration patterns ensuring reliable, scalable, and decoupled communication between diverse systems
Salesforce Architecture SI Google cloud Snowflake Amazon Web Services
Slalom Consulting
Principal, Salesforce
DIGITAL AND IT
April 2016 - September 2023 (7 years and 5 months)
Toronto, ON, Canada
Worked with executives and business stakeholders in making decisions around buy vs build, short/long term strategic roadmap, suggesting industry best practices and building vendor selection frameworks when needed
Influenced technology and product roadmaps through demos and regular review and prioritization sessions with product teams and executives
Implemented a number of PoCs and measured success against predefined KPIs
Debated high level designs (HLDs) with client's enterprise architecture and security boards
Experience working in various technologies/languages such as Apex, Visualforce, MuleSoft and APIs
Helped customers integrate their Salesforce solutions with external systems leveraging the optimal pattern(s) for the use case
Designed a MuleSoft multi-layer API PoC including a developer portal that enabled faster project delivery, increased reusability, and enhanced business agility
Led the data analysis and migration efforts during the consolidation of multiple Salesforce and Dynamics CRM organizations into a single Salesforce org. This allowed our customer to streamline their business processes and provide an aggregated view of their business, ultimately enhancing their decision-making capabilities
Helped our client implement their call center by integrating their Amazon Connect IVR solution with Salesforce
Helped a client revamp their Salesforce Omnichannel customer service implementation in order to provide the required data for service reps to quickly address customer needs and reduce human interactions
Led a team to design and build a case management solution with integration with Slack and Box, resulting in significantly decreasing case resolution times and improving customer satisfaction.
Led a team to design and build an SF Lead-to-Order solution that sped up the sales cycle
Led end-to-end multi-cloud implementations ensuring scalability, security, compliancy (GDPR) and best practices
Salesforce Architecture SI Business analysis Team management Amazon Web Services