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Hedir HamdiHH

Hedir Hamdi

Salesforce CRM Consultant

€420/day
Madrid, ES
3-7 years

Average response time: 1 hour

About Hedir

Hello,



I am a Salesforce CRM Consultant helping growing companies structure and optimize their CRM to improve pipeline visibility, lead management and sales performance.



Many startups and SMEs struggle with:

Lack of visibility in their sales pipeline

Poor lead management

Inconsistent CRM data

Difficult sales forecasting



I support companies in optimizing their Salesforce CRM to create a clear and efficient sales process.



What I can help you with:


• Salesforce CRM audit and optimization

• Pipeline structuring and sales stage optimization

• Lead management and CRM data organization

• KPI dashboards and sales reporting

• CRM strategy to support sales growth



My goal is simple: help your sales team gain visibility, improve conversion rates and drive revenue growth.



Based in Madrid, I am available for remote missions across Europe and can work in international environments.



Languages:

French | English | Spanish | Arabic



Feel free to reach out to discuss your CRM challenges.
  • English

    Native or bilingual

  • French

    Native or bilingual

  • Spanish

    Fluent

  • Arabic

    Native or bilingual

Can work on-site
Madrid (up to 50km)

Experience

  • ALTAVO Partners
    Scrum Master
    BANKING AND INSURANCE
    January 2022 - January 2024 (2 years)
    Paris, France
    Scrum Master supporting two Agile teams (12 members) in delivering IT projects. Facilitated Scrum ceremonies, coached teams on Agile best practices, and collaborated with the Product Owner to optimize backlog management. Implemented workshops that increased productivity by 20% and reduced delivery time by 15%.
    Agile Methodology Pipeline Mangement Lead Management Scrum framework slack
  • Network Security Infrastructure
    IT Sales Engineer (Cybersecurity)
    DIGITAL AND IT
    January 2021 - January 2022 (1 year)
    Tunis, Tunisia
    IT Sales Engineer specializing in cybersecurity solutions, responsible for identifying new business opportunities and developing client relationships. Prospected and acquired over 25 new clients, analyzed their security needs, and delivered tailored solutions including firewalls, antivirus, and monitoring systems, contributing to an 18% revenue growth within one year.
    Commercial Prospection B2B Gestion de projet IT
  • Nexus Contact Center (ManoMano PRO)
    B2B Sales Representative
    January 2017 - January 2021 (4 years)
    • ➢ Managed B2B prospecting and contract negotiations.
    • ➢ Conducted post-sales follow-up → improved customer retention rate by +25%.
    • ➢ Consistently achieved sales targets (average conversion rate: 30%).

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Education

  • International Trade
    Implika University
    2024
    International Trade
  • Higher Diploma
    Lasalle University
    2021
    Higher Diploma

Skill set

Categories