Hamza Hussein Bwambale

Territory: South Africa

• Adept at understanding the needs and process pains of customers to identify opportunities where Microsoft Business Applications solutions can add long term value.

• Customer-centric and outcome-driven business process transformation enabler; working with our customers to help their end-to-end business transformation needs by envisioning solutions and mapping capabilities with associated business value to business decision maker to address their needs.

• Territory: Kenya, Uganda, Rwanda, Tanzania, Ethiopia, Zambia, Zimbabwe, Namibia & Botswana

• Customer Engagement - Built and maintained relationships with executives and business and technical decision makers at high levels of the customer's organization; sought to deepen relationship with customers during interactions by being customer-focused and consistently honouring commitments and connecting the customer to Microsoft. Worked with partners in joint-selling opportunities. Understands customer drivers of digital transformation and led new opportunities and orchestrated internal teams to accelerate the customer's digital transformation.

• Account Management - Thinks strategically about territory planning for assigned accounts, setting standards and priorities, outlining where to and how to leverage specialized and technical resources and other roles, engaging internal and external decision makers on long-term business planning.

• Sales Excellence - Orchestrates team and other key roles engage decision makers; leverages best-in-class digital tools sales and communication strategies and tools to meet customer needs. Articulates Microsoft's value proposition aligned to customer's business objectives; creates a mutually beneficial industry business value proposition and executes relevant solutions.

• Industry Knowledge - Proactively built and maintained a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities, demonstrating a strong understanding of the customers' business strategy and the direction of the industry.

• Territory: Uganda, Rwanda, Tanzania, Ethiopia

• Business Management: Establishing long-term relationship with key partners to facilitate revenue sustainability, future planning, forecasting, prioritizing consistent leads and pipeline generation through customer/partner roundtables to facilitate business continuity. Guiding them through their required competences to give them a competitively edge relevant to market requirements and in line with Microsoft cloud transformation strategy.

• Cloud Evangelist: Encouraged and helped our partner to become Cloud ready partners in line with the organization's vision. This enabled them to maximize on their productivity and profitability, allowing them to enable our end users in the process, to save money through our cost effective, mobile, and scalable cloud offerings. Helped our partners with implementing our marketing strategies, promotional campaigns and discount schemes ensuring in the process, that our partners remained competitive.

• Partner POC: Acted as the Microsoft focal point of contact for the partners – making sure their different issues and concerns were resolved through different support channels. This included acting as the bridge between our partner and distributors; from ensuring quotations from the distributors were delivered timely to partly assisting partners resolve any payment issues with their respective distributors in line with the Microsoft's partner-distributor policy.