Skill set
Franz in a few words
Freelance consultant for PROJECTS that deliver IMPROVEMENT to business OPERATIONS.
I can help you:
- DIAGNOSING you current operational challenges
- DESIGNING a project to solve them
- DELIVERING the actual improvements by working with you and your people
Ex-Deloitte UK and Celerant Nordics
Freelancer with CapGemini, PA Consulting, Proudfoot, FairGrove Partners, Cairneagle, Accelerant
Healthcare | Public Sector | Tech/SaaS | Automotive | Manufacturing | Financial services
Operational Excellence | Business Intelligence | Organisational Change | IT implementations | Change Management
Experience
- Cairneagle LimitedEducation - Market analyst for international schoolsDecember 2020 - February 2021 (2 months)Market entry due diligence for a chain of international schools as an associate of Cairneagle, a consultancy specialised in education and media:
- Mapping of the currenct landscape of international and English-speaking schools in the broader Milan area
- Analysis of the demographics of expats in Milan and their evolution in the recent past to understand the potential near-future market
- Due diligence on the current market using the various schools' websites and social media platform for expat families
- Directly getting in touch with the near totality of the international schools to understand their offering better, as well as their intentions of expansion or restructuring in the near-future
- Contributing to the final report and recommendation presented by Cairneagle to the client that was considering the market entry
- Genioo AGMedical - Consultant for salesforce effectiveness initiativeJune 2023 - September 2023 (4 months)Consultant for a salesforce effectiveness initiative for a US-based eyecare leader.
- Mapping the current organisationa structure and middle management processes to manage team performance
- Over 30 interviews with 2 levels of management and the ground-level sales force to administer specific surveys and gather anectodotal evidence
- Commissioning of specific analyses to the client's IT/BI department, validating the findings before presentation to the broader organisation
- Final diagnostics of the improvement areas for the salesforce, in terms of processes, data use and behaviours
- "Training-the-trainer" at middle management level in order for them to train further colleagues and deliver change
- Maximus/DWPHealthcare - Delivery lead for planning process improvementAugust 2015 - February 2016 (6 months)Birmingham, United KingdomRegional project manager duties as part of the nation-wide change programme led by PA Consulting
- Management of client resources (regional planner, clinical director, admin manager) as part of the project
- Mapping of the “as is” of the process for planning healthcare practitioners + the patient appointments
- Diagnostics of the reason for underperformance through data analysis, direct observation and workshops with the involved parties
- Design and documentation of the “to be” process that would address the current issues
- Implementing the “to be” improvements including changes in staff’s notice policy for days off, supply-vs-demand reconciliation tools, error-proofing mechanisms in the schedules to be uploaded to the DWP’s booking system and coaching the resource planning team into acquiring them
- Writing specification for the changes to the IT booking system, to consolidate the functionality of the prototype tools I had created into the booking platform used nationwide
Recommendations
Education
- MSc in Technology and Innovation Management,Technology Policy Research Unit (SPRU) of the University of Sussex2008MSc in Technology and Innovation Management,
- BSc in Economics of International Markets, Innovation and New Technologies,Bocconi University2005BSc in Economics of International Markets, Innovation and New Technologies,