- DACHAIN.COMHead of ProductSeptember 2022 - Today (2 years and 6 months)London, UKReporting to the CEO. Translated vision into an actionable product roadmap, detailing out epics and user stories•Hired 10 full-time employees across engineering, design and marketing, forming a high-performance product team•Managed the product development process with a design/deliver approach, using Figma, Miro, Gitlab, Hotjar and GA4•Successfully launched 5 fan engagement projects (clients: Lega Basket, Series C, Palermo F.C., Potenza F.C., Raptuz)•Led online and in-presence product workshops, leveraging Design Thinking and PRFAQ (Amazon) methodologies
- Lastminute.comSenior Product ManagerSeptember 2022 - October 2022 (1 month)Chiasso, SwitzerlandReporting to the CPO. Managed my own team and two POs to integrate travel search APIs across the customer journey•Delivered a new travel inspiration search experience, generating instant results based on flexible dates and destinations•Performed clickstream / behavioral data analysis in SQL / Python / Google Analytics to monitor funnel and feature KPIs•Defined OKRs and detailed out a strategic plan to position lastminute.com as a Carbon Negative Travel company•Conducted remote online workshops on OKRs, North Star and Impact Maps, supporting the CPO in goal setting
- Bain & CompanyConsultantOctober 2022 - October 2022Milan, Metropolitan City of Milan, ItalyConducted 20+ projects across multiple industries, advising C-level executives. Most relevant projects include:-Leading 12 teams on a set of 20 micro-battles to improve the customer journey of a leading Italian telco-Led the roll out of a new online customer care platform for a telco client, reducing customer care calls by 20%-Redesigned Bain Customer Experience consulting products leveraging Analytics & AI technology partners-Performed 3 commercial due diligences for Private Equity clients in the Media and Digital Web space
- Msc in Marketing Management (in English)Bocconi University2022Msc in Marketing Management (in English)
- Bachelor of ManagementBocconi University2022Bachelor in Management and Business Administration