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Federico Baldini

Customer Account Manager
  • Suggested rate
    €382 / day
  • Experience3-7 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Federico's quote.
Location and workplace preferences
Location
Milan, MI, Italy
Remote only
Primarily works remotely
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Skill set
Federico in a few words
My name is Federico, i'm 25 yo and i'm Italian, i speak 4 languages and i'm a Freelance since 2021, i mostly work with customer service and customer satisfaction, i've worked in a e-commerce website and have experiences with marketplaces. I'm the person for you if you're looking for someone that is able to do multitask jobs in different languages (italian, english, spanish or French). If you're struggling with customer satisfaction and you need to identify where the problem is I'm the guy for your business.



Experience
  • CERTIDEAL
    Customer account manager Italy
    August 2021 - Today (3 years and 2 months)
    Paris, France
Recommendations
Education
  • Master of International Studies
    Alma Mater Studiorum - Università di Bologna
    2022
    Master in International politics and Markets
  • Erasmus, Affari internazionali/Scambi/Commercio
    ESSCA
    2021
    Erasmus, Affari internazionali/Scambi/Commercio
  • Laurea triennale, Scienze internazionali e diplomatiche
    Alma Mater Studiorum - Università di Bologna
    2019
    Laurea triennale, Scienze internazionali e diplomatiche
  • Diploma Istituto Tecnico e Professionale, Ragioneria
    Istituto tecnico commerciale Renato Serra
    2016
    Diploma Istituto Tecnico e Professionale, Ragioneria