Description

I help companies turn complex business needs into clear technical solutions across CRM, ERP, and data-driven platforms.

With 10+ years of experience as a Business and System Analyst, I support product teams, engineering teams, and business stakeholders in defining requirements, designing system integrations, and improving operational processes.

My background includes fintech platforms, enterprise ERP environments, and large-scale system integrations.

Typical projects I support include:

• Business and system analysis for digital platforms

• API and payment provider integrations (PSP, KYC/AML services)

• CRM and ERP implementations or migrations

• Requirements documentation (BRD, SRS, user stories, acceptance criteria)

• Process optimisation and workflow design

• Data analysis and reporting (SQL, BI dashboards)

Selected achievements:

• Migrated 1.5M+ client accounts to a CRM platform with zero downtime

• Delivered 30+ integrations with payment providers and external services

• Reduced operational costs during SAP S/4HANA implementation by $70K

I typically work with product managers, engineers, and stakeholders to ensure systems are delivered clearly, efficiently, and aligned with business goals.

Languages

Russian
Native or bilingual
English
Fluent
Spanish
Basic

Workplace preferences

Can work on-site

Valencia (up to 50km)

FX Back Office
Senior Business Analyst
March 2024 - Today (2 years and 3 months)
• • Authored the business requirements and led the UAT for a new AI-powered trade forecasting tool, which contributed to a 10% uplift in qualified lead conversion by providing clients with predictive analytics.
• • Delivered 30+ API integrations with payment providers (PSP) and KYC/AML services, expanding the platform's market reach and automating core compliance functions.
• • Streamlined the development lifecycle by improving requirement clarity and cross-team alignment, resulting in a 25% reduction in QA sign-off time.
• • Led migrations of 1.5M+ active client accounts to FXBO CRM with zero downtime and 100% data integrity.
automation Agile CRM Business analysis Data analysis Requirements specification
Codify (e-commerce,
Senior Business Analyst
November 2023 - February 2024 (3 months)
• • Acted as the lead analyst for the launch of 10,000+ audio applications by translating educational needs into technical requirements, enabling a successful go-live for millions of users.
• • Redesigned a core product-recommendation algorithm by defining new business logic, resulting in a 20% increase in content conversion rates.
Kellogg's (FMCG world leader in cereals and snacks)
Senior Business Analyst | Business Relationship Manager
January 2022 - November 2023 (1 year and 10 months)
• • Achieved $70k in cost savings on an SAP S/4HANA implementation by redesigning procurement workflows, which eliminated the need for expensive custom development.
• • Developed and deployed an enterprise knowledge base for the procurement department, cutting new-hire onboarding time by 60% and reducing process errors by 35%.
• • Owned the SIT and UAT process for key system rollouts, coordinating with 50+ key business users and achieving a 98% test execution success rate.