- FacebookContent ModeratorSOCIAL NETWORKSJune 2022 - November 2022 (4 months)Sandyford, Ireland- Analyze legal documents in order to assist social media users and to uphold their privacy concerns• Handle and safeguard confidential user data• Reply to customer questions on social mediaposts, blogs and forums• Protect social media users frominappropriate content or harassment• Use software to monitor content forkeywords or images, then use judgement regarding whether or not to remove the content• Determine if a user’s post meets theguidelines of the platform and the group• Remove offensive posts, offensive language, and spam comments.
- The Central Mental Hospital DundrumClerical OfficerPUBLIC SECTORNovember 2021 - January 2022 (2 months)Dundrum, Ireland• Answer the telephones/operate a switchboard• Greet customers and clients in a friendly, professional manner• Create visitation timetables for clients & patients• Utilize handheld transceiver to liaise with staff members regarding vital announcements• Disseminate correspondence to clients to confirm visitation dates• Liaise with social workers, doctors and nurses in relation to general administration duties• Train new administrators at the reception• Handle confidential files on behalf of the staff and clients• Ensure that the reception area is neat and tidy• General administration duties; Filing, Photocopying, Scanning, Laminating, Data Entry, Research etc.
- FMB Advisory Ltd.ReceptionistCONSULTING & AUDITSFebruary 2017 - March 2020 (3 years and 2 months)Dublin, Ireland• Answer the telephones/operate a switchboard and pass messages on to correct person• Greet customers and clients in a friendly, professional manner• Sort incoming & outgoing mail, sign for deliveries & distribute them to the correct departments• Handle confidential files on behalf of the staff and clients• Book taxis for staff members & clients• Set up tea, coffee & refreshments for meetings• Run errands; bring the mail to the local delivery office, order refreshments, collect them for meetings• Train new co-workers/receptionists and Transition Year students at the reception• Ensure that there’s no shortage of stationery & stock at the reception• Inform Office Manager of any problems• General administration duties; Filing, Photocopying, Binding folders, Franking post, Data Entry.
- Bachelor's in Business StudiesGriffith College Dublin2020At Griffith I studied Financial Management, Strategic Management, Management Accounting, Financial Accounting, Consumer Behaviour, Brand Management, Digital Marketing, Sales Management, International Business Environment, Operations Management, Microeconomics, Macroeconomics and Quantitative Analysis for Business.