Eleanor Rogers

Supporting organisations to improve practices and results:

- Training and development

- Operating procedures

- Customer engagement and retention

- Continuous quality improvement

World's leading independent conservation organisation for wildlife and environment; pushing for a reduction in carbon emissions and for measures to live sustainably.

- Worked with largest Food Service provider in UK to increase sustainability

- Designed behaviourally informed strategy for schools to increase sustainable meal choices

- Worked in a matrix team to advise on targets for low carbon meal commitments across sector

- Commissioned research on strategies for food service client engagement around sustainability

End-to-end development of online interventions (BeeZee Live & BeeZee Academy): Using client user journey mapping, process mapping Content creation: evidence-based government guidelines, behavioural theories, real-world relevance. Examples "Understanding Healthy Weight" Staff Training Project management of online course creation Collaboration with insights and data teams Service Analysis & Quality Assurance: Work with data and insights teams to ensure roll out and analysis of quant and qual user sats, questionnaires with staff and clients to identify areas improvement Work with delivery team (using behavioural insights) to integrate changes into service to meet outcomes and standards against framework Interviewing, onboarding and training staff Direct delivery on new services or training Application of Behaviour Science Theories: Mapping behavioural theories against intervention (coding), using BCTs, TDFs, and COM-B. Creation of Behavioural Science Club to upskill and share learnings Tender Writing: New service design, tailored to local demographic data