Dilantha P.

Working in operations for an online pharmacy involves managing the day-to-day activities of a business to ensure that production runs smoothly, costs are controlled, and customer expectations are met. I play a crucial role in the voice and growth of the company, as i an responsible for overseeing the production process, managing inventory, and ensuring that products and services are delivered on time and within budget. My responsibilities focus on the following:

Stocking and managing inventory: The online pharmacy needs to stock and manage inventory to ensure that the medications are available to customers. This includes sourcing drugs from manufacturers, wholesalers, and distributors, and managing the stock levels to ensure that they are not overstocked or understocked.

Handling orders and payments: Online pharmacies need to handle orders and payments from customers. This includes processing orders, verifying prescriptions, and collecting payments from customers.

Providing customer service: Online pharmacies need to provide customer service to help customers with any questions or concerns they may have about their medications. This includes providing information about the medications, answering questions about dosage, and assisting customers with any issues they may encounter.

Ensuring compliance: Online pharmacies need to ensure compliance with all the necessary regulations, including HIPAA and FDA regulations. This includes maintaining accurate records, safeguarding patient information, and following all the necessary guidelines for dispensing medications.

Marketing and promoting the online pharmacy: Online pharmacies need to market and promote their services to attract customers. This includes advertising on social media, search engines, and other online platforms, as well as providing discounts and promotions to customers.