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Diego Callizo

Senior Agile Coach

Can work in or around Brussels

  • 50.845985
  • 4.273769
  • Suggested rate €900 / day
  • Experience 7+ years
Propose a project The project will begin once you accept Diego's quote.

This freelancer has confirmed full-time availability in the past 7 days.

Propose a project The project will begin once you accept Diego's quote.

Location and workplace preferences

Location
Brussels, VB, Belgium
Can work onsite in your office in
  • around Brussels and 50km

Preferences

Project length
  • Between 3-6 months
  • ≥ 6 months
Company size
  • 2-10 people
  • 11 - 49 people
  • 50 - 249 people
  • 250 - 999 people
  • 1000 - 4999 people
+1 autres

Verifications

Freelancer code of conduct signed
Read the Malt code of conduct

Verified email

Languages

  • Spanish

    Native or bilingual

  • English

    Fluent

Categories

Skills (9)

Diego in a few words

I am a natural problem solver. Usually, I am contacted by directors that want me to help them to solve a specific issue in one of their domains.

As a consequence, I have helped many diverse teams: Marketing teams to incorporate customer feedback and create the best offer for Christmas. Disengaged IT support teams recover their team spirit. Three all-over-the-place SalesForce teams start delivering on time consistently. Two teams of great engineers in different countries start collaborating to create a new complex digital product. Helping a set of teams to innovate in a new and unknown market.

Although people say my superpower is the human domain, I like numbers and data-driven decisions and I have a decent degree o expertise in business finances. I am a certified professional coach and use coaching one to one and group coaching. I provide training when needed. I use the approach; of "training from the back of the room". I use Scrum, LeSS, and Kanban as tools depending on what the project needs.

My approach is vertical also. I can explain to a C-level what's going on in the morning and teach two team members how to do pair programming in the afternoon.

Experience

Peregrinus

Agile Coach  - As a freelancer

Uruguay

June 2020 - Today (2 years and 6 months)

Supporting leaders for agile adoption. Providing training and coaching for different national and international organizations. Mainly focused on startups from 30 to 100 people.

AB INBEV

Agile Coach at TechOPS and B2C at AB-INbev  - As a freelancer

Czechia

March 2021 - August 2022 (1 year and 5 months)

Supporting directors for the agile adoption of their departments or areas they lead. Coaching teams in different areas to adopt Scum and other agile frameworks. Working with leaders on mindset and practices.

Orange - ORANGE

Telecommunications

Agile Coach  - As a freelancer

Belgium

February 2020 - December 2020 (10 months)

Launching a Digital Tribe. Coaching internal agile coaches and advising on domain transformation towards agility.

During COVID lockdowns, the website became the only point of sale. This was critical to the company's revenue.

My mission was to support the 70 team members and the management to be well-organized and to continue delivering despite the sudden remote work situation.

Then to be adaptable enough to keep the website up to date with the quickly changing consumer demand.
Showcase website LESS Scrum

Telenet - Telenet

Telecommunications

Agile Coach  - As a freelancer

Mechelen, Belgium

January 2019 - January 2020 (1 year)

Te global challenge was to coach the marketing department to understand and connect better with their customers.

On one hand, there was the new market of Brussels. I brought them here, and we interviewed customers from the city. We also visited their Telenet shops using a secret shopper approach facilitating their learning.

On the other hand, they needed to understand better their current Flemish customer base. I guided them to confront their offers with actual customers and adapt them based on their feedback.
Scrum User Experience Design Customer Journey

ING - ING

Banking & Insurance

Agile Coach  - As a freelancer

Brussels, Belgium

February 2018 - September 2018 (7 months)

Coaching eighth teams for the tribe IT building blocks. The Teams related to Security and LCM.

In the context of the merger between ING BE and NL, the objective was to create enough collaboration between cross-border teams in order to deliver a great customer experience.

In a period with a lot of uncertainty for employees and clients, my role was to facilitate collaboration and the collective reflection on the customer experience between cross-border teams. Team building was a big part of the mission.
Coaching Agile method

Proximus - Proximus

Agile Coach  - As a freelancer

Brussels, Belgium

January 2017 - December 2017 (11 months)

450 people transformation project. Coaching managers for the implementation of SAFE and coaching teams for Scrum adoption. Helping to reduce complexity. Setting the context to embrace the Agile values. Working in team with other coaches.

Independent

Executive coaching  - As a freelancer

Brussels, Belgium

August 2012 - March 2017 (4 years and 7 months)

Helping executives from different companies to achieve their professional goals and objectives.

Attika films BCN

Agile Coach / Scrum Master  - As a freelancer

Barcelona, Spain

February 2011 - October 2012 (1 year and 8 months)

Agile coach / Scrum Master ■ Applying Scrum Framework ■ Multidisciplinary and multicultural team creation including programmers, writers and producers. ■ Providing our team with the necessary training. ■ Problem solving and conflict resolution. ■ Meeting facilitation, retrospectives, daily scrums, demos, spring planning. ■ Visual facilitation ■ Direct collaboration in company's transformation to Agile.

Sala Picaso

Arts & Crafts

Product Owner  - As a freelancer

Burgos, Spain

July 2008 - January 2010 (1 year and 6 months)

■ Negotiation of priorities, scope, funding, and schedule
■ Product Backlog refinement
■ Demo the solution to stakeholders not present at a Sprint Review
■ Define releases
■ Communicates team status
■ Organises milestone reviews
■ Educates stakeholders in the development process
■ Ensures that the Product Backlog is visible, transparent, and clear. Technologies: Java, Php, MySQL, Ajax
Product management

Q-Media Online Software

Software Publishing

Founder

Montevideo, Montevideo Department, Uruguay

March 2003 - July 2008 (5 years and 4 months)

I found Q-media as an IT support company that then evolved to a software factory.

We made great online tailored CMSs and ERPs for clients all over the world, coming from very different industries. Thanks to this experience I have acquired the capacity to understand business value, sales and the financial aspects of businesses.

■ Founder of the company
■ Finding contracts
■ Recruiting and forming and managing high performing, multi location development teams
■ Experience and deep understanding of CRM and ERP systems.
■ Expertise on conflict solving.
■ Leadership
■ Understanding on marketing
■ Skills on service design

Scrum Team management Sales funnel

Market Place Montevideo Shopping mall

Digital & IT

Computer Technician

Montevideo, Montevideo Department, Uruguay

January 1998 - January 2000 (2 years)

Manager of client support department.

■ Receiving computers from customers
■ Software recovery
■ Hardware repair
■ Selling accessories and upgrades.
■ Coordinating the delivery of new computers
IT support customer service

HarFa

Digital & IT

Traineeship: Personal Computer Technician

Montevideo, Montevideo Department, Uruguay

June 1998 - December 1998 (6 months)

Learning about:

■ Computer maintenance.
■ PC assembling
■ PC repairing
IT support Customer support

Alexis Terree - OU Consulting

12/30/2022

I had the pleasure of working with Diego on various projects and was consistently impressed by his ability to make people at ease and engage with them from wherever they were in their development. These are crucial skills for an Agile coach, and Diego excels in this role. In addition to his expertise in Agile methodologies, Diego is a problem solver and an innovator who is not afraid to challenge the status quo and think big.  His cross-cultural experience and background as an investor in both public and private equity give him a unique perspective that helps him bring fresh ideas to the table. I highly recommend Diego for any project or opportunity where Agile coaching, problem-solving, and innovation are needed. He will undoubtedly make a positive impact and bring a fresh perspective to any team or organization.

Education

  • Master, Executive Production

    Universidad San Jorge

    2011

    Master, Executive Production

  • Master, Screenplay writing

    Universidad San Jorge

    2011

    Master, Screenplay writing

  • Secondary School, Humanities/Humanistic Studies

    Dámaso Antonio Larrañaga

    2000

    Secondary School, Humanities/Humanistic Studies