- Bytedance MalaysiaContent ModeratorAugust 2022 - August 2024 (2 years)Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaAchievements/Taskscommunication skill microsoft wordsKuala LumpurAs a dedicated Content Moderator, adept at managing digital content in a responsible and efficient manner, I ensure that all material meets our company's standards for accuracy, appropriateness, and compliance. With a keen eye for detail and a commitment to maintaining a positive user experience, I contribute to creating a safe and engaging online environment. ** reason of leaving : seeking opportunities for career developmentService recovery team
- TRANSCOSMOS MALAYSIA- FOODPANDACustomer Service L2/ Risk Fraud TeamMay 2021 - June 2022 (1 year and 1 month)Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaAchievements/Tasks Kuala LumpurHandling cases from level 1 agent, call customer regarding their order issue, account information issue, voucher, enquiries and also handling fraud management cases , handling high level cases and task from team leader ** reason of leaving : contract ends
- MEDIA PRIMA CJ WOW SHOPCustomer ServiceApril 2019 - April 2020 (1 year)Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaAchievements/Tasks Kuala Lumpurhandling inbound calls, taking orders, outbound calls ,handling customer enquiry and receiving complaints & compliments . handling emails, escalate cases to TL ,customer enquiry and reports ** reason of leaving : Retrenchment (COVID 19)
Welcome to Danial's freelance profile!
Danial Aqmal
- Suggested rate€125 / day
- Experience3-7 years
- Response rate100%
- Response time1 hour