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Crisel JuarezCJ

Crisel Juarez

Senior Delivery Manager | Digital, Cloud & Data Tr

€520/day
Vitoria-Gasteiz, ES
15+ years

Average response time: 1 hour

About Crisel

I help organizations deliver complex digital and IT initiatives from planning through execution, ensuring alignment across business, technology, and operations.

With over 20 years of experience, I have worked across consulting, SaaS, and manufacturing environments, leading cross-functional teams on projects involving system implementations, cloud migration, and process improvement.

My focus is execution — turning plans into results. I manage dependencies, risks, and stakeholder alignment to keep initiatives moving forward, especially in complex or regulated environments.

I have supported initiatives such as ERP and SaaS implementations, cloud migration to Azure, UAT strategy and execution, and integration of systems across finance, logistics, and engineering teams. I also leverage AI tools to improve delivery efficiency, particularly in planning, documentation, and testing.

I am comfortable working with distributed teams across the US and Europe and focus on clear communication, structured execution, and reliable delivery.
  • English

    Native or bilingual

  • Spanish

    Native or bilingual

Can work on-site
Vitoria-Gasteiz (up to 50km)

Experience

  • North Highland
    Delivery Lead / Project Manager
    CONSULTING AND AUDITS
    October 2022 - December 2025 (3 years and 2 months)
    Portland, OR, USA
    Led end-to-end delivery of complex initiatives for government and regulated clients, ensuring alignment across business, technology, and operational teams.
    • Owned full lifecycle delivery of large-scale programs, from planning through execution and release readiness
    • Led User Acceptance Testing (UAT) strategy, execution, and stakeholder coordination for system implementations
    • Acted as the primary liaison between business stakeholders and technical teams, translating needs into requirements, user stories, and acceptance criteria
    • Delivered cloud transformation initiatives, working with engineers and business analysts to migrate legacy databases to Azure and enable centralized data platforms
    • Supported development of Business Intelligence solutions, enabling data visualization, dashboards, and public-facing data access for analysis and reporting
    • Utilized AI-assisted tools to accelerate UAT script creation, improve testing efficiency, and meet critical delivery timelines
    • Managed dependencies, risks, and cross-functional coordination across IT, business, and external vendors
    • Delivered executive-level reporting, governance structures, and decision-support materials
    Impact: Delivered complex, compliance-driven programs while enabling cloud-based data transformation, improving transparency, and ensuring timely execution
    Change Management Budget Management Business Improvement Risk Management Cross Functional Coordination
  • Backblaze Inc.
    Senior Technical Program Manager
    DIGITAL AND IT
    December 2020 - October 2022 (1 year and 10 months)
    San Mateo, CA, USA
    Drove cross-functional program delivery and operational execution in a fast-growing SaaS environment, partnering directly with executive leadership.
    • Led end-to-end delivery of strategic initiatives across Cloud Operations, aligning execution with business priorities
    • Partnered with the Chief Cloud Operations Officer to drive execution, prioritize initiatives, and support decision-making
    • Managed resource planning, capacity, and headcount forecasting to ensure scalability and operational efficiency
    • Coordinated cross-functional teams across engineering, operations, and leadership in a remote-first environment
    • Supported SOC 2 audit readiness and compliance initiatives, ensuring alignment with governance and security standards
    • Designed and implemented scalable workflows to improve transparency, consistency, and execution speed
    Impact: Improved operational scalability, strengthened execution alignment, and enabled leadership to focus on strategic growth
  • The Greenbrier Companies
    Enterprise IT Project Manager (Finance, Logistics & Engineering Systems)
    DIGITAL AND IT
    September 2018 - December 2020 (2 years and 3 months)
    Portland, United States
    Led enterprise-wide technology and transformation initiatives across finance, logistics, engineering, and quality functions in a global manufacturing environment.
    • Led SaaS-based finance system implementations across multiple business units, aligning technology solutions with operational and financial requirements
    • Led implementation of Transportation Management System (TMS) for Global Manufacturing Operations, improving logistics coordination and visibility
    • Directed ERP integration with engineering systems for the Marine division, enabling accurate Bill of Materials (BOM) creation to support production workflows
    • Acted as Scrum Master for Quality Assurance initiatives across North America, driving agile delivery and cross-functional collaboration
    • Managed multiple concurrent projects, coordinating IT, engineering, finance, and operations teams across regions
    • Oversaw planning, execution, risk management, and stakeholder alignment in complex, multi-system environments
    Impact: Enabled cross-functional system integration, improved operational visibility, and supported scalable execution across global manufacturing operations

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Education

  • Certified Scrum Master (CSM)
    2019
    Certified Scrum Master (CSM)
  • Master's in Project Management
    ESDEN Business School
    2024
    Master's in Project Management

Skill set

Categories