Search for a freelancer Post a project
Malt welcom

Welcome to Claire's freelance profile!

Malt gives you access to the best freelancers for your projects. Contact Claire to discuss your project or search for other freelancer profiles on Malt.

Claire Cooper

Strategy: Go-to-market (GTM), Marketing, and Sales

Can work in or around London

  • 51.509648
  • -0.099076
  • Suggested rate €850 / day
  • Experience 7+ years
Propose a project The project will begin once you accept Claire's quote.

This freelancer is available full-time but hasn't confirmed their availability in over 7 days.

Propose a project The project will begin once you accept Claire's quote.

Location and workplace preferences

Location
London, England, United Kingdom
Can work onsite in your office in
  • around London and 50km

Preferences

Project length
  • Between 1-3 months
  • Between 3-6 months
  • ≥ 6 months
Business sector
  • Digital & IT
  • Consulting & Audits
  • Education & E-learning
  • Internet of Things (IoT)
  • Research
+2 autres
Company size
  • 1 person
  • 2-10 people
  • 11 - 49 people
  • 50 - 249 people
  • 250 - 999 people
+2 autres

Verifications

Freelancer code of conduct signed
Read the Malt code of conduct

Verified email

Languages

  • English

    Native or bilingual

  • Spanish

    Basic

Categories

Skills (4)

Claire in a few words

7+ years’ experience cross-functionally working with global teams in high growth B2B and B2C SaaS start-ups. Working with SME to enterprise customer base. Held c-suite positions.

Customer centric driven strategy. Specialist in go-to-market (GTM).
Sales, customer management, and marketing expertise with product knowledge.

Mid-career pivot from litigation solicitor (lawyer) to technology, throughout my time in tech I've supported legal needs so can provide strategic understanding of legal needs and setup.

Entrepreneurial and events experience: In 2009, co-founded European Lawyers Events with a membership of 20,000+; creating and hosting networking events.

Work recommendations on LinkedIn:

Worked closely with CEOs and C-Suite and held board level positions.
Adept at cross team collaboration with technical and non-technical roles.
Able to quickly understand technical concepts and explain them to others.

Experience

European Lawyers Events

Co-founder

London, UK

January 2009 - Today (13 years and 6 months)

International network of lawyers with in excess of 20,000 members globally. Platform for the legal industry to debate and share their thoughts, concerns, and needs. We aim to create a global community of long lasting relationships. See our group page: https://www.linkedin.com/groups/931307/

Ayoa

Chief Commercial Officer (CCO)

Cardiff, UK

January 2022 - February 2022 (1 month)

Sokin

VP of Operations

August 2021 - November 2021 (3 months)

Global role with cross-organisational support for the technology team, operations, customer service, legal, compliance, HR, product, marketing, and sales. Included external vendor management. Delivered launches in UK, EMEA, and preparing for launch across LATAM, APAC and MENA.

Self Employed

Digital & IT

Strategic Advisor

April 2020 - July 2021 (1 year and 3 months)

January to July 2021: Chief Commercial Officer Speech Intelligence:

A.I Communication app working with leading global brands.

Additional consultations including volunteer work: Spectrm, Riddlebox, Joy, and engageyourpeople. Mix of product development, product marketing, marketing, and sales.

Clifford Chance Applied Solutions

Senior Strategist

London, UK

July 2019 - June 2020 (11 months)

B2B saas, subsidiary of Clifford Chance (global top 5 law firm). Eclectic global role with consulting, customer, and product management during scale-up. Worked closely with CEO on practical and strategic development of new market launch, product development, expansion of current customer base, and pricing negotiations and build out. (Official Title: Account manager with product secondment). Significant time spent travelling to the Netherlands and working in the Dutch market.

Self Employed

Consultant

April 2019 - June 2019 (2 months)

Working with A.I. Start-ups (Data security and Martech). Also, executive lead at ABS law firm. Working directly with CEOs and on Senior management board.

The Link App

Head of Business Development and Marketing

London, UK

June 2018 - March 2019 (9 months)

Eclectic role working directly with CEO on business strategy, marketing, sales, product, and corporate partnerships. Led sales: Won 20% growth with end-to-end sales securing next funding round. Product: Co-developed with customer and product teams (incl. API provider) usability enhancements. Taking the product from unusable to beta: Secured 5 new customers including full roll out. Strategy: Go to market, and customer retention (video script, articles, and sales pitch decks and training material). (Official title: Senior Business Development Manager)

InfoTrack UK

Business development and Product Strategist

Waterloo, London SE1, UK

April 2017 - May 2018 (1 year and 1 month)

The Corporate team was established as a start up within a start up. Designed to pursue the financial and prestige (top 150) legal markets to provide corporate services; global financial information on firms, individuals, and their ownership behaviour / structures. Selected and promoted to this role within a year of joining InfoTrack. As we were building the offering my time was based on product consultation; the development to enhance the existing products, and create new products for the global and UK InfoTrack platforms. Working collaboratively with the in-house developers we successfully launched new products and improved previous iterations. My role was fluid and as such I worked in collaboration with marketing, and led sales, account management and customer support. Successfully researching and developing new processes to support the most customer centric approaches to client relationship management. Client testimonial: Paul Doe, Linklaters We are very happy with the service InfoTrack are providing to meet Linklaters' corporate service requirements. Their in-depth knowledge of sources, such as Companies House and other trusted data, means they are able to build detailed, easy to read reports, all returned quickly within a single platform. InfoTrack have a unique ability to challenge manual processes, swiftly developing and implementing technical solutions which are incredibly beneficial to our firm. Barry, Claire and the rest of the team are knowledgeable, friendly and are fast to respond, all with a truly customer centric attitude. InfoTrack are an asset to Linklaters and I would be delighted to recommend them as a company you want to do business with. Official title: Corporate Account Manager

InfoTrack UK

Senior Business Development Manager

London, UK

May 2016 - April 2017 (11 months)

Responsible for new business development in a hyper-growth saas start up in Wales and London. InfoTrack also has a wider global presence alongside several sister companies that we learned to work in close collaboration with. Built up a significant strong hold in the Welsh and London legal markets within a year. Accounts ranged from high street practices to top 200 law firms, and included accounts that maintained their presence within InfoTrack's top 5 earning accounts. Successfully developed long lasting client relationships which led to ongoing collaboration and account growth; some of their video testimonials evidencing our collaboration are on the links below. Cross-team collaboration led to account growth and providing feedback on product improvements.

Kaplan Altior | Legal Training, CPD Courses & Assessments

Head of Sales and Business Development

April 2015 - May 2016 (1 year and 1 month)

Business Development (BD) Manager at Kaplan Altior (Fixed term contract). Specialised in selling legal training and professional development courses to law firms including UK Top 200 firms (National and International). Lead on sales, customer relationship management and development, streamlining process, and sales strategy. Exceeded sales targets and ensured company growth under difficult circumstances. Responsible for a small sales team. Improved inter-departmental communications, and enhanced cross-team communication and collaboration, especially between sales and marketing by together designing a more effective sales strategy. Identified as an agent of change by the Head of Altior, advised on process, product development, transitioning to and implementing a new CRM (Salesforce), and structure.

The Co-operative Legal Services

Solicitor (Case Handler)

Bristol, TN, USA

November 2012 - October 2014 (1 year and 11 months)

Top 200 ABS law firm. Senior member of the Probate team. Consistently outperformed KPIs for legal quality, customer satisfaction, and case progression. Accountable for a mixed and technically challenging Probate case load in the administration of taxable and non-taxable estates. Selected for Business Development projects including customer care dealings, new product development, and streamlining business processes. Supervised and trained administrative support staff, trainee case handlers, and case handlers. Delivered an improved learning and development experience for trainee case handlers. Presented at university recruitment drives and developed ties with universities to strengthen our relationship. Advised on internal recruitment process from initial CV sift through to consulting on candidate potential post interview.

Wendy Hopkins Family Law Practice LLP

Trainee Solicitor & Solicitor

Cardiff, UK

September 2006 - November 2012 (6 years and 2 months)

Consistently exceeded all targets whilst maintaining a commitment to the client journey. Learnt to respond appropriately to and manage crises for clients in stressful circumstances due to the nature of the work. Developed and delivered business development projects aimed at expanding and strengthening the client base, internal work tools, and developing the brand identity of the firm. Mentored and developed staff for both legal and business skills from secretarial through to trainee solicitors. Accountable for a hybrid case load; complex family law and wills & probate. The range of work litigation for high net worth clients with international matters to legal aid care disputes. Trained and practised in a leading firm that was consistently given recognition as a guiding light in providing quality service. Both a Tier 1 Legal 500 & Chambers and Partners practice for family law. Admitted as a Solicitor on 15th September 2008. Law Society roll number available on request.

Education