Chris P., Global Digital Transformation Leader

Location: New York, United States

Can work on-site at your office in

and around New York (up to 50km)

Freelancer code of conduct signed

Read the Malt code of conduct

Verified email

Check out languages spoken by Chris

Digital Project Manager

Agatha Frydrych

Backend Java Software Engineer

Baptiste Duhen

Fullstack developer

Amed Hamou

Senior Lead Developer

Audrey Champion

Web developer

Signup to reveal

Top skills

Additional skills (14)

Digital Transformation & Technology Strategy Expert | Driving Scalable Solutions in Commerce, Content, and AI

With 20+ years of experience in digital transformation, enterprise architecture, and technology strategy, I help businesses unlock growth through AI-driven automation, commerce solutions, and customer engagement platforms. I specialize in Salesforce, Adobe, SAP, and omnichannel ecosystems, delivering scalable, revenue-generating digital experiences for Fortune 500 brands across retail, media, financial services, and technology.

What I Bring to Your Business:

✅ End-to-End Digital Transformation – From strategy to execution, I architect future-proof solutions that drive operational efficiency, customer engagement, and ROI.

✅ Commerce & Content Expertise – Specializing in Salesforce Commerce Cloud, Adobe Experience Manager (AEM), and SAP Hybris, I help brands deliver seamless omnichannel experiences.

✅ AI & Automation for Business Growth – Implementing Einstein AI, personalization engines, and predictive analytics to enhance digital experiences.

✅ Enterprise Integration & API Strategy – Connecting CRM, ERP, and MarTech platforms with Mulesoft, Boomi, and iPaaS solutions for streamlined operations.

✅ M&A Due Diligence & Advisory – Guiding companies through platform selection, IT assessments, and strategic technology investments to drive long-term success.

Industries Served

🔹 Retail & eCommerce – Digital commerce innovation, customer experience optimization

🔹 Media & Entertainment – Content management, advertising technology, and personalization

🔹 Financial Services & Payments

🔹 Technology & SaaS – Platform modernization, AI-driven automation, and API-led integrations

📩Let’s connect! Whether you need a digital transformation strategy, commerce optimization, or AI-driven automation, I’ll help you navigate today’s digital landscape and achieve measurable results. Let’s build something great together!

PVH Corporation
Global VP of Consumer Technologies
October 2021 - December 2024 (3 years and 3 months)
New York, NY, USA
Global consumer technology organization with a presence in APAC, EU, and North America.
Lead team of digital expertsto build next-gen consumer experiencesfor iconic global brands and to execute full P&L duties. Drove top-line revenue growth by partnering with global leadership at Calvin Klein and Tommy Hilfiger, leveraging customer data platforms for highly targeted campaigns.
• Established a global Center of Excellence, scaling a high-performing team of 120 technologists and 6 senior leaders to deliver 40% faster time to market through agile transformation.
• Optimized IT budget allocation, achieving a 20% reduction in OpEx through strategic vendor partnerships and resource planning.
• Spearheaded the development and integration of e-commerce, ERP, and CRM systems to align with strategic business objectives, enhancing operational efficiency and driving revenue growth
• Owned the strategic relationship with Salesforce to define and execute the roadmap for marketing and e-commerce ecosystems.
• Recognized with the 2023 Stand Out Award for Tech Stewardship (1 of 60 recipients).
Aspire Lifestyles
General Manager, Global CIO, and Head of Digital Technology
May 2018 - October 2021 (3 years and 5 months)
Singapore
World-leading B2B concierge and loyalty solutions provider, serving financial services, retail, travel, and insurance industries. Operates in 21 countries with 1,500+ lifestyle consultants, delivering luxury services and hospitality expertise.

General Manager, Global CIO, and Head of Digital Technology
Led technology strategy, digital transformation, and enterprise platforms while managing a $10M P&L across global teams in the U.S., Singapore, Vietnam, Belarus, and India.

Established a Global Digital COE in APAC, aligning technology and business objectives while consolidating vendors to improve efficiency.
Executed a 3-year enterprise roadmap, migrating CRM and data centers to the cloud, enabling multi-tenant B2B mobile and web experiences.
Implemented AI and automation, enhancing customer engagement by 30% and reducing service time by 50% via a cloud-based contact center across 15 countries.
Drove a digital self-service transformation within the B2B2C model, transitioning to a product-driven, Agile delivery approach.
Enhanced compliance and cybersecurity, ensuring adherence to PCI DSS, GDPR, and establishing business continuity frameworks.
Led M&A technology due diligence, integrating IT and cybersecurity strategies to support strategic growth.
EY
Senior Manager Advisory Services -Digital & Emerging Technologies Leader
March 2015 - May 2018 (3 years and 2 months)
New York, NY, USA
Digital Transformation & Advisory Leader
Served as a subject matter expert in digital content, commerce, and marketing platforms, guiding Fortune 500 clients through strategy development and platform implementation for digital transformation initiatives. Managed key partnerships with Adobe, Salesforce, and SAP, shaping client technology roadmaps in commerce, MarTech, and CRM.

Advised C-suite executives on digital strategy, leveraging Agile methodologies to enhance customer engagement and operational efficiency.
Led multimillion-dollar commerce engagements, integrating Salesforce, Adobe, and SAP to create scalable omnichannel experiences.
Drove M&A technology due diligence, evaluating and implementing solutions for content management, product information, and CRM platforms.
Served as Lead Digital Commerce SME & Hybris Commerce Practice Lead, overseeing global platform implementations.
Developed scalable digital frameworks, improving client retention and satisfaction through innovation-driven delivery models.
Guided strategic initiatives, aligning technology investments with business objectives to maximize ROI.
Allied with CIOs, CTOs, and CMOs, advising on emerging technologies and enterprise digital strategies.
Expanded digital commerce practice, integrating advisory services with broader business transformation initiatives.

Executive Certificate, Management &
Massachusetts Institute of Technology - Sloan School of Management
Executive Certificate, Management &
Bachelor of Science
CITY UNIVERSITY OF NEW YORK COLLEGE OF TECHNOLOGY
Bachelor of Science, Graphic Arts Management