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Chris Castle

Full Stack Web Developer

Can work in or around Berlin

  • 52.517
  • 13.3889
  • Suggested rate €150 / day
  • Experience 0-2 years
  • Response rate 80%
  • Response time 12 hours
Propose a project The project will begin once you accept Chris's quote.

This freelancer is available part-time (Evenings & weekends) but hasn't confirmed their availability in over 7 days.

Part-time, Evenings & weekends

Propose a project The project will begin once you accept Chris's quote.

Location and workplace preferences

Location
Berlin, Germany
Can work onsite in your office in
  • around Berlin and 50km

Preferences

Project length
  • ≤ 1 week
  • ≤ 1 month
  • Between 1-3 months
Business sector
  • Culture
  • Digital & IT
  • E-commerce
  • Human Resources
  • Retail (Small Business)
+5 autres
Company size
  • 1 person
  • 2-10 people
  • 11 - 49 people

Verifications

Freelancer code of conduct signed
Read the Malt code of conduct

Verified email

Reputation

Languages

  • English

    Native or bilingual

Categories

Skills (14)

  • Databases
  • Beginner Intermediate Advanced
  • Platform
  • Beginner Intermediate Advanced
  • Version Control
  • Git
    Beginner Intermediate Advanced

Chris in a few words

Current full-stack developer, recovering sales leader. I'm passionate about building shared value partnerships, empowering entrepreneurs, and doing some good for the world.

👨‍💻 HTML5 | CSS3 | React | JavaScript | NodeJS | Express | MongoDB | Git

I grow API partnerships by day at GetYourGuide, and develop full stack websites by night. Whatever I'm working on I'm endlessly curious, and focus on whatever drives the best impact for the customer - there's nothing more rewarding.

I’m happiest when tackling a big challenge that makes a difference in customers’ lives, but It wasn’t always that way. I majored in Finance because I was ‘good at Math’ and was assured I’d make good money. It didn’t take long to realise that financial statements didn't excite me - helping people achieve their potential and building new things lights the fire inside me.

Over the years I’ve been lucky enough to lead global projects at the intersection of sales, brand, and product in the tourism industry with global partners like The New York Times, Lonely Planet, Atlas Obscura, MasterCard, Google, Culture Trip, Match.com and many more.

I've led different functions across sales and marketing, and I love nothing more than bringing cross-functional teams together with the aim of delighting customers.

All of the above is underpinned by the belief that business can be a force for good in the world, and expanding that virtue is my personal mission. Let’s collaborate - drop me a message! 🚀

Portfolio

Experience

GetYourGuide

Travel & Tourism

Connectivity Partner Business Manager - EMEA/APAC

Berlin, Germany

July 2021 - Today (1 year and 7 months)

As Connectivity Partner Business Manager for EMEA and APAC, my role is to optimise API integration performance to facilitate seamless customer experiences and improve selection by expanding supply.
Work closely with internal and external backend engineering teams, as well as leading commercial efforts with strategic API partners.

Strategic Accounts:
- GMV growth of 50% vs pre-pandemic amongst EMEA/APAC reservation systems, ticketing systems, and channel managers - region accounts for nine-figure net revenue
- Co-led a global initiative which resulted in 23% improvement in technical performance, 25% in feature uptake, and 38% in commercial engagement
- Improved key API endpoint performance amongst select top attractions, like TV Tower, by 20% YOY through data analysis and backend improvements
- Produce majority of content and copy - website, blog, webinars, emails etc - reaching 1k people p/month

New Partnerships:
- Negotiated agreements and launched new integrations with the likes of Vivaticket, See Tickets, IACPOS - facilitating GMV increase by seven figures
- Developed new financial modelling to evaluate and prioritise commercial opportunities against required engineering resourcing, leading to more impactful use of engineering time

Product/Tech:
- Currently rolling out our Pricing Over API feature with the aim to implement across 50% of partners by launch date
- Routinely troubleshoot API issues using logs and co-develop partner product roadmaps to drive integration performance
- Tools: Looker, Freshdesk, Datadog, Kibana, JIRA

Team/Culture
- Designed and built Connectivity knowledge base, increased internal usage by 100%
- Co-lead the global Connectivity Champions Program to disseminate domain knowledge across business
- Led team culture initiative

Intrepid Travel

Travel & Tourism

Head of Global Sales

Toronto, Canada

August 2016 - June 2021 (4 years and 10 months)

My role is to accelerate sales through new commercial partnerships, enhanced customer experiences, and lead innovation projects at the intersection of Sales, Brand, and Product with our teams across the world.

• I develop and execute our global business development strategy, with a core focus on diversifying our revenue streams from traditional distribution channels into new sectors and source markets. Pre-COVID, the focus was to strengthen our foothold in growing sectors such as Cruise, Groups, DMC, White Label, and Consortia. Post-COVID, this has been pivoted to focusing on expanding regionalised partnerships with a particular focus on Asia and LATAM source markets to drive business for our local teams within the region.

• Led the global project to launch Lonely Planet Experiences, a range of products across 70 different countries and 200 products with global distribution and reach, resulting in the top story feature at The Guardian.

• Head up our branded/white label experience partnerships such as those with The New York Times, Match.com, Culture Trip and many more from concept to execution.

• Led our Groups/Tailormade team of 5 to over 100% revenue growth YOY with improved profitability through expanding partnerships, margin improvement, and improved sales processes. Received top scores in employee engagement surveys for culture, leadership, and innovation.

• Member of the Commercial Management Team, responsible for driving commercial results across all channels and developing wider business strategy.

• Owning agile projects to improve the channel mix by increasing B2C sales. Ongoing projects include launching new product ranges and pricing structures, offering multi-lingual experiences, online experiences and overhauling the customer journey.

• Delivered 3-day management course for 20x managers at a global conference in Athens.

• Created our post-COVID health and safety procedures, now being adopted by other operators.

Education

Certifications