Chhantell Dooley

My role includes supporting the director with policies and procedures. I create training programs for the staff team that are bespoke to the organisation, organise team meetings also providing the minutes, and the staff rotas.

I conduct the staff supervisions/appraisals and when necessary undertake investigations into staff conduct, and consult with the director with regard to disciplinary action.

I support the recruitment process, assisting with the interview and selection process.

Part of my role includes ensuring compliance with regard to safeguarding where I conduct regular update service checks to ensure that staff DBS certificates remain unchanged. I maintain the staff files and ensure that their mandatory training is up to date.

I liaise with the local authorities when necessary and my presence is sometimes required at meetings with Local Authority representatives.

I provided support to this company whilst it was in the developing stages. I advised on how to register with Companies House and helped find the most suitable insurance for the business.

Once the business started my role then moved to helping with the creation and updating of policies as well as general administrative tasks as required.

Provided business support to a number of residential companies both remotely and onsite. Tasks included email management, drafting documents, updating policies, and preparing induction packs for new starters, liaising with local authorities to seek new referrals for the occupation of spaces within the homes.

Sourcing external services for the production of promotional videos, and maintenance.