About Cheryl
- Mapping your current processes into clear workflows
- Designing and implementing workspaces in management tools such as Monday.com, Asana, Trello, Clickup, Teamwork, etc. (boards, automations, integrations)
- Setting up project / client delivery pipelines, HR pipelines, and CRM flows
- Cleaning and restructuring existing tools so they’re simple and maintainable
Spanish
Native or bilingual
English
Native or bilingual
French
Native or bilingual
Experience
- Le Collectif HifensFractional VP of Operations & Project Manager (Remote)DIGITAL AND ITJanuary 2018 - Today (8 years and 5 months)Québec, Canada
- Lead the Operations department and PMO initiatives, ensuring efficient, high quality delivery across marketing, digital production, and technology projects.
- Designed and implemented a fully customized business management system using Monday.com, integrating CRM, Finance, and Project Management, significantly improving operational visibility and efficiency.
- Led the transition to Agile methodologies, increasing team productivity and delivery speed.
- Served as Scrum Master for SaaS educational products, improving sprint velocity, collaboration, and stakeholder alignment.
- Developed the PMO roadmap, defining processes, roles, workflows, and implementation phases.
- Oversaw development of new business units, including a video production division that diversified company revenue.
- Independent ConsultantFractional Project & Operations Manager (Remote / Hybrid)January 2016 - Today (10 years and 5 months)
- Led end-to-end project management and digital transformation efforts for SMEs and startups in Canada, the U.S., Israel, Spain, and Latin America.
- Managed Agile and hybrid projects in SaaS, eLearning, SEO, digital marketing, audiovisual production, and web development.
- Conducted process reengineering and workflow optimization to reduce operational inefficiencies and increase productivity.
- Implemented automations, operational systems, and best-practice management frameworks.
- Advised founders and executive teams on prioritization, delivery strategy, resource planning, and scaling operations.
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Education
- Master of Business Administration (MBA)Universidad Internacional de La Rioja (UNIR)2025Master of Business Administration (MBA) - Business Intelligence
- Bachelor's Degree in Translation and Conference InterpretationUniversidad Central de Venezuela2007Spanish / English - French
Certifications
- Project Management Professional - PMPProject Management Institute (PMI)2023
- Scrum Master Professional Certificate - SMPCCertiprof International2023