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Charlotte R.CR

Charlotte R.

Travel / Event / International Cabin Crew / PA

€160/day
Madrid, ES
8-15 years

Average response time: 1 hour

About Charlotte

I am a French travel and events professional based in Madrid with over 12 years of international experience across tourism, aviation, and corporate operations.

I am currently working within a multimillion-dollar company where I built and now manage the corporate travel and events department, organizing international trips, company summits, and large-scale events for more than 350 employees. I also handle executive-level travel for C-suite stakeholders, ensuring seamless logistics, cost control, and high service standards. In parallel, I coordinate end-to-end event planning for 300+ participants, including travel arrangements, accommodation, supplier management, and on-site execution.

Alongside this role, I work freelance in business development for a travel company based in Asia, leading client acquisition strategies, managing the full sales cycle, building lasting partnerships, and structuring internal processes to support growth and operational efficiency.

My background as an international cabin crew member in the UAE has further strengthened my adaptability, attention to detail, and ability to perform efficiently in fast-paced, high-demand environments.

I am now looking for more freelance opportunities and collaborations.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Conversational

Remote only
Primarily works remotely

Experience

  • Love Asia Tours
    TRAVEL BUSINESS DEVELOPER
    October 2024 - Today (1 year and 8 months)
    Driving the commercial development and client acquisition strategy of a travel agency from its inception, while structuring internal processes to support growth
    ● Developed and executed client acquisition strategies, generating qualified leads
    ● Managed end-to-end sales cycle from prospecting to client onboarding
    ● Built partnerships and maintained strong client relationships
    ● Contributed to the setup and optimization of internal workflows
    Organisation de voyages Voyage & tourisme Commercial developpement
  • WATG
    CORPORATE TRAVEL/EVENT MANAGER & OFFICES LEAD - CONSULTANT
    August 2023 - Today (2 years and 10 months)
    Spain
    Implementing, leading and managing the travel and event department for a multimillion remote company, ensuring smooth and efficient operations.

    • Founding the Travel and Event Department by: introducing travel guidelines and procedures for over 350 employees and developing a request management system using Jira. Implemented a cost tracking system to monitor and manage expenses.
    • Performing cost estimations and monitoring budget adherence to ensure financial compliance.
    • Comprehensively organizing company trips and events, such as summits, client meetings, individual trips, workshops, and commercial events, overseeing an annual budget exceeding 2 million.
    • Coordinating the annual company event, bringing together over 300 employees globally for a week of workshops and celebrations, managing catering, entertainment, team-building, hotel arrangements, transportation, allowances, meetings, merchandising, travel insurance, visas, payments.
    • Negotiating and establishing contracts and agreements with tourism and event suppliers.

    Promoted in to also lead the Offices Department, overseeing operations across 4 global locations and ensuring compliance, employee engagement, and seamless day-to-day functioning.
    •Acting as the Office Lead for 4 international offices, managing all aspects of daily operations and local office managers.
    • Organizing monthly gatherings and engagement initiatives to foster a strong workplace culture across locations.
    • Drafting and implementing office policies aligned with local safety and health regulations, ensuring legal compliance.
    • Addressing and resolving all office-related issues, serving as the main contact for internal stakeholders.
    • Managing office expenses and budgets by introducing virtual office cards and implementing strict budget tracking.
    • Implementing and overseeing a monthly attendance reporting system to ensure transparency and consistency.
    Organisation de voyages Coordination de projet Voyage & tourisme Multitâche Rédaction de procédures
  • VRBO (Expedia Group)
    SENIOR PARTNER SERVICE ASSOCIATE
    September 2021 - July 2023 (1 year and 10 months)
    Spain
    Part of the real estate case resolution team for one of the biggest company in the Travel Industry.
    • Managing a varied client portfolio whilst simultaneously handling several projects to increase clients engagement using SalesForce.
    • Daily communication with clients, ensuring the right guidance to increase their potential rental income.
    • Anticipating and resolving issues from real estate owners, preventing major impact on business image and finances.
    • Advising and collaborating with portfolio managers in key meetings, contributing to the development of successful outcomes for the business.
    • Compiling, analysing and presenting weekly the Global France results to the Senior European Management and to an audience of over 30 people.
    • Recruiting new members for the team and providing training to new joiners.
    • Promoted twice in under one year, with continuous development and positive feedback from senior management.

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Education

  • Sales and Tourism Degree
    2012
    Sales and Tourism Degree

Skill set

Categories

  • Other