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Charles Rounds

Project Management: Expert in IT & Analytics 🎯

Works remotely from Paris

  • 48.8546
  • 2.34771
  • Suggested rate €800 / day
  • Experience 7+ years
  • Response rate 100%
  • Response time 1 hour
Propose a project The project will begin once you accept Charles's quote.

This freelancer has confirmed full-time availability in the past 7 days.

Propose a project The project will begin once you accept Charles's quote.

Location and workplace preferences

Location
Paris, France
Remote only
Primarily works remotely

Preferences

Project length
  • Between 1-3 months
  • Between 3-6 months
  • ≥ 6 months
Business sector
  • Digital & IT
  • Aviation & Aerospace
  • Agriculture
  • Architecture & Urban Planning
  • Arts & Crafts
+46 autres
Company size
Would prefer:
  • 50 - 249 people
  • 250 - 999 people
  • 1000 - 4999 people
  • ≥ 5000 people
Would prefer to avoid:
11 - 49 people

Verifications

Freelancer code of conduct signed
Read the Malt code of conduct

Verified email

Languages

  • French

    Fluent

  • English

    Native or bilingual

Categories

Skills (50)

Charles in a few words

Over the past 16 years, Charles has learned and used decentralized management techniques, which has allowed him to excel in Project and Program- management internationally. His experience includes all area of the project cycle, from Initiation through Closing – in both Agile and Waterfall environments. Having started learning about management in the US Army Signal Corp, Charles saw the real benefits and deficits of command-and-control management. Since then, he continued his education in Project/Agile Management and in technical areas. With that depth of project management and technical skills he is able to challenge teammates and drive quality from all types of professionals (eg: Executive decision-makers, Developers, Product Owners, Testers, business managers, etc.). His experience has also been key to his ability to manage data transitions with numerous stakeholders and adapting to project risks/issues.

The Remote workspace: Charles is adeptly qualified to manage remote projects in both English and French, as well as other languages. He has 9 years of experience managing remote teams around the World in extremely stressful situations (eg: rapidly-changing-deadlines, changes-in-scope, Covid19, war, corporate transitions, IT staff reductions, etc.). Since 2017, he has worked remotely and managed projects in: France, Germany, the UK, Italy, China, Japan, most of the countries in Latin American, the US and Australia. His English language level is Native, French is B2, Spanish A2, Portuguese A2 and Mandarin A1.

In addition to these strengths, Charles is authorized to work in the EU (Schengen Area) and the United States.

Experience

Criteo - CRITEO

Tech

Project Manager  - As a freelancer

Paris, France

March 2022 - September 2022 (6 months)

• Lead engagements from design to implementation and oversee operations from a pilot all the way to the roll-out of the churn prevention solution in an Omni-channel marketing solution.
• Coordinates between the project teams and stakeholders for delivery to different markets and provide project status update through bi-weekly meetings and work with project teams to deliver solutions.
• Create and maintain the project roadmap scheduling for implementations to utilize data from different physical and digital inputs, while also ensuring the availability of deliverables and managing governance.
• Translate business needs into technical solutions and manage implementation process with product owners (data migration / cleaning) while manage key dependencies and/or prerequisites for feature roll out.
• Lead implementation workshops for the design and implementation of KPIs with the business as well as alerts/actions to help resolve technical issues (dashboard creation, devOps and testing).
• Help design the process related to risk management, project success, change management and monitored the digital project deliverables, including internal/external Q&A(example: which kind of actions is expected from Sales, how are they and how do to monitor the completion of actions.).
Méthode agile Chef de projet Implémentation MOE Artificial Intelligence Salesforce Gestion de projet CRM Problem Solving AMOA International Business Machine learning Agile Project Management MOA French Stratégie de communication

Janssen - Johnson & Johnson

Pharmaceuticals industry

EMEA PMO - AI driven engagement  - As a freelancer

March 2021 - March 2022 (1 year)

• Coordinates between senior leadership in 12 regions to define and update use cases for the machine learning engine, including on conceptual and technical design.
• Worked In close collaboration with the internal team and Digital Analytics to define an approach for insights institutionalization in cross functional teams, with major stakeholders at the program and portfolio level.
• Managed schedules for multiple regional project teams, identify bottlenecks & risks in advance, support
problem solving solutions and identify dissemination opportunities for best practices between teams.
• Managed the transition of regional teams to the global team, ensured the processes were documented and additional risks were managed with the project teams.
• Coach 60+ team members and manage the change management to drive project/product usage.

Assurant

Banking & Insurance

Program Manager

November 2017 - March 2021 (3 years and 4 months)

• Managed 9-15 concurrent front-end projects/product implementations in Europe, Asia and Latin America, including: SaaS, PaaS SalesForce and SAP integration management (program sales grew 150% year on year to ~ $490M).
• Scheduled and led the SaaS development and project governance with Fortune 500 companies.
• Manage the SDLC for 9-15 international and concurrent projects, defined product success metrics (KPI).
• Tracked the implementation of project support ('point-of-view’) documents and mentored junior team members in defining detailed technical requirements and user experience for features and products.
• Strategized with international clients on the Cybersecurity Plan of Action creation for 12 projects - including, Milestones and risk management for DevSecOps teams and product development teams.
• Awarded as project manager of the year by the PMO in 2018.
CRM Azure DevOps DevOps Hadoop Implémentation Méthode agile Scrum Salesforce

Lennar

Real Estate

Project Manager Implementation

May 2013 - September 2017 (4 years and 4 months)

1st Role: Project Manager for Dashboard Development
• Worked in PMO and as a project manager to manage several on-going project schedules and improve program performance.
• In project manager role: provided a single point of contact between QA/UAT testing and the development operations team and led them to reduce testing times by 30%.
• Coordinated 4 cross-functional teams, with developers, to develop gamified version of their back-end dashboard in Cognos and SalesForce, for use in an Omni-channel marketing strategy - resulting in an increase of $77 million in sales in the first year.
• Reported project status and sales to the leadership team (CEO, CFO, CTO and VPs) and managed risks.
• Strategized new business goals and worked with leadership and technical team to identify Tableau as the product would be implemented to meet business needs – reducing the delivery time by 80%.
• Managed the project through an early closing and redeployed team members to the Tableau development.

2nd Role: Project Manager & Cybersecurity Liaison with:
• Worked in PMO on projects for Tableau SaaS and Salesforce implementations and managed the Cybersecurity Plan of Action with Amazon Cybersecurity team on a project with an annual budget of $39 million.
• Prepared product presentations for internal and external audiences, assisted with product documentation, training materials, and other product items.
• Strategize and communicate roadmap to meet business goals for CPOs, CFOs, CTOs, HR and Accounting.
• Resolved Agile development issues between architects, developers, product owners and business analysts.
• Helped develop PMO implementation strategies and policy recommendations based on industry best practices and governing directives for international implementations from NIST standards.

Royal Caribbean Cruise

Hospitality

Project Manager

May 2009 - May 2013 (4 years)

• Worked on Royal Caribbean’s eCommerce (Omni-channel) marketing solutions with the goal of integrating hotel solutions in Brazil with the brand’s onboard services.
• Managed the integration of the company SAP ERP systems and SalesForce dashboard creation for KPI tracking, reporting and developed governance standards, with the PMO, for future projects.
• Worked with Agile teams and managed delivery timelines and risks across departmental teams.

United States Army

Defense & Military

Project Manager

Huron, États-Unis d'Amérique

June 2001 - June 2007 (6 years)

• Responsible for Communications and then Logistics Project Management at Company, Battalion and Division level (up to 2000+ personnel).
• Supported over 60 operational and support missions (e.g., Strategic /Tactical Planning, Combat Patrols, Communications) in high-risk, constantly changing environments.
• Utilized military ERP systems, while securing the equipment and personnel required to ensure success.
• Awarded Army Achievement and Army Commendation Medals for outstanding service.

1 project on Malt

(1 rating)

Pierre - Criteo

11/10/22

Charles has been instrumental in the success of the various projects he has led. Topics were quite different, with different stakeholders too, and Charles had no problem adpating to the different audiences and making sure to embark them in the project and in the change management strategy too. Charles has been careful not to forget anything in the project and was very focused on user experience which definitely help ensuring good adoption. Many thanks for your great work Charles!

Jacob Gardener - Janssen - Johnson & Johnson

7/5/2022

I worked with Charles on a project related to the implementation of a machine learning sales system in our region. He was extremely helpful to me and my team to support our questions and help everyone feel comfortable with the new technology. I have nothing but positive things to say about Charles and I have no doubt that Charles has great qualification to work on implementations of machine learning/data science systems. Hehe continuously reinforced the ideas which impacted my team and was able to answer all my questions in an easy to understand fashion.

Marco Rust - Lennar

6/28/2022

I'm very pleased to recommend Charles for the position of project or program manager. As the director of IT Deployment at Lennar, I worked alongside Charles for several years. Not only was he a key player on our team, but he's also become a close colleague. I believe Charles’ skills and leadership qualities would make him an invaluable addition to an IT Project Management team. In his work, I managed as a direct report and was extremely pleased with his ability to plan, create, organize, manage and build a global programs to excellent effect. He's an excellent writer, with a facility for translating technical information into engaging content. While at Lennar, he also used his varied knowledge of the tech world (development, Cybersecurity and Machine Learning) to manage IT professionals of all types. In addition to him professional qualifications, Charles has personal qualities that make him well-suited to leadership. He naturally falls into the role of "point person" that you can approach with questions. He's not afraid to take risks and often suggests new directions to explore. He's committed to quality, growth, and progress, and he inspires him team members to strive for the same. In short, Charles is a person with vision. Charles has my highest recommendation for the position of project or program manager. I personally see him as someone that will be working as a director or higher level in the coming year and I'm excited to see the directions Charles drive takes him in. Please feel free to contact me for any further information.

Jonathan Durette - KPMG International

6/21/2022

It is my pleasure and honor to recommend Charles as a Project Manager and Program Manager. I have worked with Charles for 3 years as his manager in international implementations and most recently for a Machine Learning implementation. He continuously used his excellent leadership skills to deliver spectacular results in the role of Project Manager. I am confident that his exceptional skills, professional experience, and personal qualities will continue to make him a powerful asset. Later, in his role at the Program manager level, Charles constantly demonstrated an extensive knowledge of project management tools and techniques, as well as superb communication skills. In particular, his in-depth knowledge of project methodologies helped increase the number of projects completed on-time and within budget by over 20%. Moreover, his uncanny ability to facilitate clear communication between different teams and departments ensured misunderstandings were few and far between. What’s more, Charles’ extraordinary focus and strategic way of thinking always made him a stand-out member of his teams. Whenever there are problems or flaws in the production process, he showcases his superb analytical qualities to quickly identify the issue and deal with it before it can become too serious. I have no doubt he will make a strong addition to any team requiring greater organization, especially when time is of the essence and difficult solutions are required.

Nav Sherif - Assurant

3/3/2022

I first met Charles in the spring of 2009 at Royal Caribbean Cruiseline. I was impressed that as a newhire to our technical sales team, he onboarded quickly and delivered results while learning new skills, such as agile team management, Kanban and the cruiseline booking system. I was assigned to be his direct report on several key company project and worked daily with him for 18 months. Over that time, I interacted with him in multiple daily touch-points/meetings, five to six days per week. For many of those months, our normal schedule was to meet for coffee to plan the day, and then proceed to various sales and technical meetings where Charles would watch, learn, and participate in problem solving initiatives for sales. Charles and I stopped working together on a daily basis after I recommended him to team leader for SAP implementation in our partner brands in Brazil in 2010. During that period and until Charles left Royal Caribbean, we continued to speak three to four times a week on SAP implementation and transaction-related matters related to sales. When I left Royal Caribbean in 2015, I engaged Charles to work with me and we continued to work through project and program level implementations at Lennar and Assurant. I can say with certainty that Charles knows how to handle difficult interpersonal situations in a careful, decent way. On one occasion during a virtual meeting last year, Charles scheduled an important presentation for us that was to include some slides he had prepared. Becaues he was unable to present and share the slides, he asked a junior team member to present the slides but that other person forgetfully misplaced them. Rather than embarrass the junior person in front of us, Charles took full responsibility for the absence of the slides, saying she was at fault for not looking after the slides himself. After the presentation, the junior person, whom I now mentor explained to me that he was the one who should have been blamed. Charles’ simple but humane act reflects the kind of integrity and restraint that all good leaders need. Since he left Assurant, we continue to keep in touch several times per week. Our long work relationship has given me a very good foundation for recommending Charles' abilities and potential to lead IT programs and projects.

Education

Certifications