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Charles Musa

Copywriting
  • Suggested rate
    €312 / day
  • Experience8-15 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Charles's quote.
Location and workplace preferences
Location
Hull, United Kingdom
Remote only
Primarily works remotely
Verifications

Freelancer code of conduct signed

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Verified email
Languages
Categories
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Skill set
Charles in a few words
Passionate and diligent IT Scope and support officer with six years of experience managing computer systems and providing excellent support services. Proven track record of resolving a range of operating system issues and providing effective technical advice to project teams A self-motivated, organized, adaptable and responsible graduate with keen and genuine interest and wide experience in ICT world. I have a clear logical mind with a practical approach to problem solving with a strong drive to see things through completion. I enjoy working both when on my own and as a team. I am reliable, trustworthy, hardworking and always eager to learn and embrace new technologies. I am a graduate of computer engineering; I speak and write fluently in English, Hausa
Experience
  • Chabash Development and Health Initiative (CDHI)
    Officer
    April 2022 - December 2023 (1 year and 8 months)
    Borno, Nigeria
    • Install, troubleshooting and maintain networked devices including printers and scanners
    • Troubleshooting, ensuring an effective network connection and maintaining the entire local area network installed at the field office
    • Perform IT hardware inventory update as necessary
    • Configuring and installing systems and setting up new users.
    • Carrying out any other tasks required by the IT coordinator
    • Monitoring installation of independent power backup system (solar), for communications equipment
    • Troubleshooting technical problems with mobile subscriptions and IP Phone
    • Ensuring radio and satellite equipment is operational.
    • Ensure satellite phones are working and SIM cards are activated at all times
  • Action Against Hunger
    ICT Officer
    June 2021 - December 2021 (6 months)
    Borno, Nigeria
    • Assisted and advised in the development of programme operational plans and deliver resource. requirements to facilitate achievement of overall CBT programme objectives.
    • Established and maintained close partnerships with counterparts to effectively meet their needs.
    • Provided data and documentation for the procurement of ICT/SCOPE equipment and services in line with ACH rules and regulations.
    • Actively involved in the role of beneficiary registration activities such as systems
    • Ensured preventive maintenance of computer equipment according to the policies in place
    • Managed the Local Area Network (LAN) and the Wireless Local Area Network, with aim of optimal performance of the network infrastructure for Internet connections (fibre, radio, VSAT), access to cloud applications, data storage, and backup on the Cloud (0365), Cisco Meraki networks, UPS and backup power systems, security of ICT installations (air conditioning, electricity, physical access), desktop computers and laptops, smartphones, software, and mobile applications.
    • Maintained ICT Policy compliance, hardware/software including troubleshooting's for the smooth running of business operation of the Area Office and sub deep field offices under my responsibility.
    • Provided proactive and responsive support to all end-users including field offices by implementing a helpdesk system that will capture regular support issues for the purpose of generating management information required for performance improvement.
    • Tested and evaluated all new technology including M&E systems
    • Troubleshoot and repair of hardware, operating systems and applications;
    • Performed installations of operating systems, layered products, and third-party products for multiuser computer systems that host corporate applications, database and websites.
    • Assisted and performed software upgrades as required.
    • Work closely with developers and end users to ensure implementations match requirements.
  • WFP
    IT Scope Assistant
    June 2020 - December 2020 (6 months)
    Maiduguri, BO, Nigeria
    • Plan and follow related activities such as registration and distribution of SCOPE cards.
    • Manages all registration teams directly, including enumerators and SCOPE registrars
    • Report all security incidents or relevant information to the PM and Security officer.
    • Provide the necessary tools for a fair and transparent beneficiary selection.
    • Participates actively in the monitoring of the project
    • Manages and regularly updates the Food Security and Livelihood project SCOPE/digital registration
    • Prepare and submit all SCOPE project internal and external donor reports.
Recommendations
Education
  • Master of Science in Computer Engineering
    University of Maiduguri
    2023
    Masters in Computer Engineering
  • University of Maiduguri
    2021
  • B. Computer Engineering,
    Department of Computer Engineering Unimaid
    2016
    B. Computer Engineering,
  • Diploma of Computing
    University of Maiduguri ICT
    2015
    Diploma in Computer Appreciation
  • Federal Government College
    2014
  • Federal Government Staff School
    2009