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Cauê Fabiano

IT Analyst, Help Desk/Customer Service
  • Suggested rate
    €297 / day
  • Experience3-7 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Cauê's quote.
Location and workplace preferences
Location
Dublin, Ireland
Can work onsite in your office in
  • and around Dublin (up to 15km)
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Skill set (13)
Cauê in a few words

In my previous role as IT Assistant, I was responsible for providing top-notch customer service to clients, resolving technical issues, and answering inquiries in a timely and professional manner. My strong communication skills, combined with my technical background, allowed me to successfully assist customers in finding solutions to their problems.

Additionally, I have extensive experience with various technology systems and platforms, including CRM, OS, Office 365, VOIP, and others. I have a proven track record of using these tools to streamline processes, improve efficiency, and increase customer satisfaction.

I am committed to providing exceptional customer service and am always looking for ways to go above and beyond to ensure customer satisfaction. My passion for technology and drive to continuously learn and stay up-to-date with industry advancements, allows me to effectively troubleshoot and solve complex technical problems.

I am excited about the opportunity to bring my skills and experience to your company and contribute to its continued success. I look forward to discussing my qualifications further.

Sincerely,

Caue Fabiano
Experience
  • TIC Inside
    IT Assistant
    DIGITAL & IT
    December 2016 - December 2018 (2 years and 1 month)
    Campo Grande, MS, Brazil
    IT support computer technician customer service voip Customer support Microsoft Office Network administration Troubleshooting
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Education
  • Computer Science
    Dorset College
Certifications