About Carlos
Spanish
Native or bilingual
English
Fluent
French
Fluent
Experience
- Cambridge Management Consulting.(self-employed) PartnerDIGITAL AND ITMarch 2025 - Today (1 year and 3 months)Defined Program Assurance offering, worked on AI powered Cost Transformation projects; leading preparation of large scale AI for SMEs offering.
- Undisclosed USA Software company.Program DirectorDIGITAL AND ITAugust 2025 - February 2026 (6 months)Madrid, SpainLed first phase of complex international Claims program in a large EU Insurance company, preparing deployment plan, risk identification and mitigation strategies, critical success factors.
- Remote, Hexaware Technologies.Insurance Solutions Lead, Client PartnerDIGITAL AND ITJanuary 2019 - December 2024 (5 years and 11 months)Madrid, SpainLeading Next generation IT Services provider focused on Automate, Cloudify and Transform CX.• • Defined commercial strategy & led its execution in Global Insurance Account generating 13M eur revenue and 7 new clients.• • Managed delivery of large portfolio of IT Services and Consulting engagements with international clients as Consulting/Client Partner, Program Leader: AXA (Belgium, France, Mexico, UK), AirLiquide (Spain), Tryg, Imerys and Credit Mutuel (France, Germany), obtaining very high customer satisfaction scores in independent surveys.• • Co-Led 6 teams to define and deliver solutions & measurable operational and financial savings to clients.
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Education
- M.B.A.Catholic University of Louvain, Belgium1988M.B.A.
- B.Sc. Course2025B.Sc. Course