A rich experience in the Industry with 10 years of career success in wide range of roles and functions like Customer Service/Operations, Training & Development, Guest Relationship Management and Sales / Revenue. I always wish for the best but prepare for the worst. It is precious to have the sense of achievement and success, but what is even more valuable for me is to learn lessons from every process I have come through and make some progress in future works. Additionally, compared to simply sit and wait, I would rather take actions first.