I serve as a trusted adviser and problem solver to senior client stakeholders, helping them define, shape, and execute value-adding solutions and digital transformation initiatives. As a technology leader, I am passionate about delivering value-added, technology-enabled solutions for my clients and the stakeholders that rely on them. I do this by leading and motivating collaborative, talented, and creative teams to align technology with business goals. A problem solver, and excellent communicator, I am also passionate about Service delivery and understand the importance of having a strong and motivated team that consistently solves business and operational challenges for my clients. With extensive experience shaping, leading, and delivering complex multimillion-dollar IT and digital programs across multiple countries, I have also led globally distributed technical and development teams in designing, architecting and delivery of integrated solutions for Outsourcing engagements (ITO, HRO, FA&P, Customer Services & Document Management).

Recent Highlights
I ran a portfolio of business lines worth $120m Annual Revenue at Conduent
Improved IT Operations: reduced outages (P1/P2 reduced by 20% Y-o-Y);
Led IT process improvement, driving change in behaviours and attitudes across business users in the region.
Spearheaded programme which resulted in 5 new global clients worth $50M in TCV
Provided leadership for technology modernisation programs, migrating some workloads into the cloud for some client operations.
Worked with technology & platform teams to improve Cybersecurity posture from D to a B over an 18-month period.