- Oasis Wealth SolutionsProject Manager & Agile coachOctober 2023 - Today (1 year and 8 months)Dubai - United Arab Emirates(Compliance Regulations, AML, GDPR, PCI DSS) Oasis Wealth Solutions, Dubai 2023 – PresentRegulatory-Compliant Platform Implementation: Spearheaded the implementation of a digital onboarding and wealth management platform, enhancing compliance with AML, GDPR, and PCI DSS standards. Reduced onboarding time by 40% and processing time by 30%, optimizing operational workflows. Cross-Functional Team Management: Managed a cross-functional team of 10 professionals, ensuring regulatory compliance, reducing client onboarding time by 40%, and enhancing processing efficiency by 30%. Agile Project Governance: Guided Agile ceremonies as Scrum Master, aligning project goals with compliance frameworks and boosting team efficiency by 15% through streamlined backlog prioritization and sprint planning. API Integration & Process Automation: Facilitated secure integration of third-party APIs for real-time data aggregation, ensuring compliance with data protection laws while automating key processes, achieving a 20% reduction in manual intervention. Client-Centric Delivery: Delivered the project under budget and on schedule, achieving a 95% on time delivery rate while enhancing client satisfaction through strict adherence to security and regulatory guidelines.
- Ahlan Wa Marhaba Information Technology LLCAgile Coach & Project ManagerJanuary 2018 - January 2023 (5 years)Dubai - United Arab EmiratesProject: Comprehensive Travel Booking E-commerce Platform Client: Emirates Holidays LLC 2018 – 2023Secure Payment Gateway Development: Led the creation and launch of a PCI DSS-compliant mobile payment gateway, driving a 25% increase in user satisfaction. End-to-End Project Oversight: Managed the entire project lifecycle, ensuring compliance with data protection and financial regulations, resulting in a 98% user retention rate. Agile Methodology Execution: Implemented Agile frameworks, optimizing sprint planning and development cycles while meeting industry compliance standards. Reduced time-to-market by 30% Regulatory-Adherent Payment Integration: Partnered with payment processors to deploy secure solutions, achieving a 40% reduction in transaction errors and maintaining full compliance with financial transaction protocols.Project: Mobile Payment Gateway Solution Client: Finova PayTech, Sharjah Regulatory-Adherent E-Commerce Development: Directed the creation of a travel booking platform using the MERN stack, incorporating compliance with GDPR and PCI DSS, leading to a 20% increase in customer engagement and satisfaction. Agile Team Leadership: Managed cross-functional teams, ensuring alignment with compliance and data security standards. Achieved 95% on-time delivery for sprints and project milestones. Secure Payment Solutions: Oversaw the integration of PCI DSS-compliant payment gateways like Stripe and PayPal, reducing payment errors by 25% and ensuring secure, seamless transactions. Project Planning & Execution: Delivered projects within budget and on schedule by implementing detailed project plans and risk assessments. Enhanced efficiency by 15% while maintaining adherence to compliance protocols. Customer-Focused Results: Improved user satisfaction and retention through a compliant, user friendly platform, achieving significant business impact and operational excellence.
- HOLIDAY TRIANGLE TRAVEL PVT LTDProject Co-OrdinatorJanuary 2015 - January 2018 (3 years)Gurugram, Haryana, IndiaCoordinated projects for custom e-commerce solutions, acting as the main point of communication between clients and development teams, resulting in a 30% improvement in client satisfaction. Managed project budgets and resources, streamlining allocations to achieve a 15% reduction in costs while meeting all project deadlines. Delivered tailored e-commerce features, improving client retention by 20% and contributing to an overall increase in satisfaction. Facilitated clear communication between stakeholders and technical teams, ensuring project goals aligned with client needs, which led to a 25% reduction in miscommunication incidents. Implemented risk management strategies, proactively identifying potential challenges and developing solutions that minimized disruptions by 30% and ensured project success.
- Master of Business AdministrationSkyline Business School2008Masters In Business Administration